Sailing is a wonderful, exhilarating sport for those who have the training and experience to enjoy the ever-changing interplay of wind and water on a boat driven by its sails.

First, you have to learn how to sail.  Happily, like 100,000+ students before you, you can do just that at Fort Myers-based Offshore Sailing School.  Once, you have learned from their skilled instructors, sailing becomes a lifelong pleasure.

But, you can learn even more from the Offshore Sailing School  folks. You can learn a lot about content marketing online.

Bringing Modern Marketing to a Traditional Business

Steve and Doris have been running a sailing school for more than 40 years, building a successful business with multiple locations and a world-class repetition. Although they have been doing this for a long time,  there is nothing dated or old-fashioned about their approach to content marketing. They are fully engaged online with a website, a YouTube channel, a blog, a Facebook page, and a Twitter account. 

I particularly like what they are doing on their website and on YouTube as examples of how to take a traditional business and bring it successfully into the 21st century content marketing world–with a strong visual approach to everything that they do.

How Their Website Makes It Easy to Transform Site Visitors into Sailing Students

• They feature a big, beautiful slideshow at the top of the page that illustrates the beauty of the sailing experience. There is almost no need for words to introduce prospective students to the idea of a lifelong love of sailing. Their own eyes will make the sale about sailing.
• When it comes to home page copy, they get right to the point. In just two opening paragraphs, they make the case for sailing and for the  Offshore Sailing School:

Be Inspired by Sailing!
We know your time is valuable, so we’ll teach you everything you’ve always wanted to learn about sailing, fast. In just three days, our Learn to Sail Course gives you the confidence to sail mid-sized sailboats with ease. In one week you can gain skills to sail and live-aboard big cruising sailboats with our Fast Track to Cruising® course. Like to sail really fast? If you’re new to racing or currently race and would like hard-core hands-on coaching, you’ll benefit greatly from seven days of race training on our Colgate 26 fleet, with seminars and video recaps by North U. in Offshore’s racing courses.
Whichever sailing course you choose, you’ll be inspired, refreshed, amazed at how much you learn. Whether you want to get away for a day or go around the world, sailing is now within your reach. Offshore Sailing School is the leader in sailing lessons and sailing vacations – discover one of our seven locations today!

• They make it very easy to connect with a prominent "Quick Connect" box in the upper right-hand part of the page.
• They display the latest news prominently on the left sidebar, using complementary images as appropriate.
• They combine text and images frequently with sidebar items such as their featured course, their sailing specials, and their newsletter sign-up.
• They highlight their social media connections on Facebook, Twitter, and YouTube  to make it easy to continue the connection.
• They integrate a timely and informative blog, which, in turn, includes numerous videos from YouTube as well as their latest Tweets.
• And, it may be a small thing,but the site’s background is an ocean panorama on what looks to be a perfect day for sailing. For many websites the sort of background would be superfluous. But, for Offshore Sailing School, this is perfect.

Offshore Has Their Own YouTube Channel with Plenty of Engaging Videos

The Offshore Sailing School YouTube page has been nicely designed to complement their website.They have 20 videos which provide sailing instruction, testimonials, and some examples of the sailing experience. Their "Learning to Sail" six minute video has had more than 3000 viewings.That’s pretty powerful when you compare towhat they might have expected from traditional magazine advertising in days gone by.

Does their approach to online content marketing work? Well, if you search for  "sailing school" on Google, you might not be totally surprised that they come up #1 in the organic results.

Not bad for a couple of old salts.

For those of us who been around computing since the early days of PCs, the consumer move to mobile devices and away from desktop and even laptop computers is astonishing–and maybe a little terrifying.

In the first year of its existence, 1981, the IBM PC sold 100,000 units. Most of those buyers were geeks or leading-edge business users. Apple’s iPad sold 1 million units in less than one month and 2 million units in just two months. IPad users still include geeks and business types but they’re just as likely to include your six-year-old and your grandmother.

These unbelievable sales numbers represent a fundamental transformation in the way a very large segment of the population is consuming information and accessing the Internet. To get some idea of the seismic nature of this shift take a look my favorite highlights from a presentation given by Morgan Stanley at the June 2010 CM Summit in New York City:

Amazing Mobile Computing Facts from Morgan Stanley’s Presentation:

• It took more than 1 year to sell 1 Million iPods but only 28 days to sell 1 Million +iPads
• Billions of mobile apps have been downloaded:
  • 4B iPhone
  • 400MM Android
  • 12MM iPad (in just 6 weeks)
• In 2010 more Smartphones will be sold than either desktop or laptop computers
• In 2012 Smartphones will out sell desktop and laptop computers combined!
• Among Smartphone users as of April 2010,
  • 48% have browsed the web
  • 40% have used social media
  • 30% read the news
• The iPhone represents 55% of mobile page views
• At the end of 2009 twice as much time was spent on social networking as on e-mail
• Thanks to mobile devices, consumers are already doing cloud computing, leaving the enterprise behind
• Since 2008, mobile users have come to expect:
  • always on access with super fast boot time
  • near zero latency access to nearly all information
  • daylong plus battery life and elegant portable devices

Cranky Laptops Cave to Cuddly and Communicative IPads

It happened to me and it’s probably happened to you, too.

Within the past several days, I had to reach out to professionals to bring a six month old laptop back from a near-death experience.  After three hours on the phone with an exceptionally patient and competent HP technician, I was both homicidal and suicidal.

We don’t want that. We want our information and our connectivity right now. We want easy and we want painless.

That’s exactly what’s driving so many millions of  customers to mobile devices of which the iPad may be the perfect prototype. In fact, if I could write and dictate articles easily on the iPad, I would probably have tossed my laptop out the window.

IPad and Its Mobile Cousins to the Rescue

The iPad, or something very much like it, is what we really want from our information devices. It turns on immediately. It’s super responsive. It easily connects to the Internet. It’s both powerful and portable. And, perhaps best of all, it doesn’t rely on a resource hog of an operating system and a bunch of pesky devices that fail when you most need them.

For those of us who do a lot of writing, building complex spreadsheets or other very sophisticated applications, we will probably have to hang on to our desktop or laptop computers. But for many of you and for many of your customers, the use of computing devices is primarily:

• to connect and communicate wherever we are whenever we want
• to consume information via the Internet, including e-mail, news, web-based content
• to get our social media fix
• to consume locally based information from word processing documents, spreadsheets, PDF files, etc.
• to write a short e-mail or text messages
• to listen to music, watch videos, watch TV or movies
• to play games

We can do all of that with an increasingly rich and robust set of mobile computing devices that include not only the iPad but the iPhone, Blackberry, Android devices, and some potentially  terrific tablet computers just over the horizon.

That means that just when you thought it was safe to go back into the content marketing water, you will have to do a bit of rethinking. But I think it’s more a matter of adjustment than a dramatic change in your approach to your customers.

How to Take Advantage of This Content Marketing Mobile Inflection Point

You are almost certainly using the Internet as a primary content marketing weapon.  And, it is probably delivering significant a better results than many of your traditional advertising and marketing practices. Now, begin to think slightly differently as your customers go mobile for much of the information they consume.

• Make sure that your website is fully readable on the most important mobile devices which would include the iPhone, the Android, and the iPad. That may mean giving up Flash. At a minimum, it’s critical that any flash on your website takes a secondary rather than a primary role on your home and on your landing pages.
• Consider working with a developer to create an iPhone or an iPad app that will take advantage of the unique capabilities of these two pervasive computing devices.  In particular, think about how the touchscreen might improve your users interaction with your content.
• Get social with Facebook, Twitter or other applications that can reach out to your customers with special offers while they’re on the move and in a buying mood.  As indicated above, 40% are actively pursuing social media opportunities while on their smart phone or iPad.
• Provide special offers, coupons, or dedicated discounts that mobile users can bring with them directly on their smart phone or iPad.  Don’t make them print something out if they can to show it to you on their mobile device.

We are at the beginning of a fundamental transformation in the way that we all consume information. Our customers and their computers are on the move as never before.  Just as you may have tried to reach traveling prospects with billboard ads on the highway, now it’s time to make sure that you’re connecting with them on the virtual highway.

The good news is that, unlike driving a Corvette on Route 66, your prospects can slow down to pay attention to what you have to say. Just make sure that the new mobile information you’re providing is still relevant and compelling as all good content marketers do.

If you’d like to see the entire Morgan Stanley presentation you can click below:

We are delighted to have earned another strong ranking among the content marketing blog elite. We are especially pleased because this is one tough crew of content marketing thought leaders.

The number of blogs reviewed by the Junta42 team has grown as dramatically as the move toward adoption of content marketing strategies among companies of all sizes.  They began in 2007 with just 81 blogs and now evaluate 353 which are chosen through nominations and known content marketing-related blogs.

How Content Marketing Blogs are Ranked.

• The number of posts in last quarter that pertained to a content marketing topic. Those posting on 3 or more days per week received the highest number of points.
• Substantiveness of Posts. Here we worked to weed out posts that fell short of adding value to the collective body of knowledge about content marketing. For example, blogs that simply linked to other blogs or articles without adding new information, perspectives or ideas to the commentary received lower scores than did blogs that consistently delivered unique ideas, thoughtful insights, deep coverage, rich media and the like – you know, high-value content – to the community.
• Google PageRank. (All blogs were checked on the same day.)

Take a Look at the Top 20—Well Worth Some of Your Quality Time

1	Convince and Convert	Social Media
2	Conversation Agent	Marketing – General
3	Online Marketing Blog	Search Engine Marketing
4	Web Ink Now	Content Marketing
5	Writing on the Web	Content Marketing
6	Inbound Internet Marketing Blog	Internet
7	Direct Marketing Observations	Direct Marketing
8	Connected Marketer	Marketing – General
9	Marketing Interactions	Content Marketing
10	The Lunch Pail	Direct Digital Marketing
11	White Paper Pundit	White Papers
12	Marketing with Meaning	Marketing – General
13	IdeaLaunch	Content Marketing
14	PR 2.0	Social Media/Public Relations
15	ContentMarketingToday	Content Marketing
16	Influential Marketing Blog	Marketing – General
17	Moola Days	Online Marketing
18	Buzz Marketing for Technology	Social Media
19	Rexblog	Content Marketing
20	eMedia Vitals	Online Media

Click here to see the top 42 from the list of 300.

Many thanks to Joe and his team for this honor.

Thanks to content marketing maven, Beth Hrusch of Interact Media for this great guest post.

Marketing your small business with Facebook sounds like a lot of fun and a great idea—until it hits you.  You really have no clue how to do it.  Sure you’ve heard of it, and people are certainly on board (some with remarkably good results).  But, getting started can be intimidating, maintenance is scary and how do you measure returns, anyway?

So, now you know how your parents felt when confronted with email.  Don’t worry.  One of the great things about social media for marketing is the fact that it gives small businesses some of the advantages once enjoyed by large corporations with big marketing budgets—namely, tremendous reach and measurable results.   And, you can play around with it until you find the way to use it that works best for you.  And it’s cheap.

If you want to start marketing your small business with Facebook, here are a few pointers:

Create your account

1. Start a business account by creating a Facebook Ad or Page.  A Facebook Page identifies your business, and you can opt for a description of your business type, your product or brand or your position.  Make sure to be accurate here, as this identification is how interested parties will find you.

A couple of things worth noting:  filling out your profile completely helps establish trust with people because it shows that you’re transparent and have nothing to hide.  The more open and honest you can be with your groups the better your results will be.  Also, read the Facebook rules for business accounts before going too far!  They can and will ban your account for certain violations.

2. Customize your settings.  Here, you can control who sees your profile and who can contact you.  You can block users, join networks, set up email and mobile phone notifications of everything from posts to your Wall to any time someone tags you in a photo.

3. Install applications.  Establish feeds whereby all of your groups and networks can see your latest blog posts and tweets (yes, you can integrate your Twitter activity into your Facebook page).  There are a lot of apps for Facebook that do a myriad of amazing things.  Facebook for iPhone 3.0, for example, lets you manage your account on the go with added features like integrated news feeds, Event RSVP and the ability to phone or text people directly from your Page.  A handy way to contact a client or update your page with new content for your customers while away from the office.  Post real-time notes and photos from your trade show or presentation as events are happening or get back to a client who contacts you through your account.

Share with others

When marketing with Facebook, the idea is to keep it fresh and updated with new content, photos, events, feeds and messages so that your network can use it to learn more about your business (see “maintenance is scary”, above).   A lot of companies have employees share the task of adding to the company Page, or designate one person as the social media administrator.  Whoever does it, it’s important to keep your presence on Facebook timely and relevant by posting information regularly.

Also, make it easy for people to check you out.  Try adding your Facebook URL to your email signature, business cards, or other company literature.  Upload email addresses to see who’s on Facebook so you can add them as friends.  Build your professional network using your common interests.

Networks, Fan Pages and groups

Joining a network or group brings you into contact with others who are either looking for your products and services or in the same or related fields.  Sharing resources and information with each other builds business relationships that often lead to sales.  It’s highly recommended that anyone marketing on Facebook join as many relevant groups and networks as possible, and engage with them regularly.

A Fan Page gives you a place to put all of your links, content, photos, company news and Events, so add to it so your fans and groups know what’s going on in your world.  Post some surveys, contests or quizzes every once in a while.  These are popular ways to engage fans and potential customers.

Getting measurable returns

For small business owners, Facebook offers a lot of tools that can help you expand your presence and increase brand awareness.  To see how your efforts are doing, start with Facebook Insights, a free service that analyzes metrics such as user actions, page exposure and behavior related to your Pages and Ads.  These analytics are one important piece of the puzzle when it comes to determining the growth of your pages.

Studying comments, quantity of new connections and how many times your brand is mentioned help you determine which conversations you should engage.  By putting all the pieces together, you can get a picture of how your social media efforts are affecting leads and sales.

Facebook is an economical marketing tool for companies of all sizes.  It allows small businesses, in particular, to take advantage of some very agile features in order to get the same results once reserved for companies with big marketing bucks.  Try it out and see what it can do for you!

Beth Hrusch is Senior Editor at Interact Media, a content marketing software company

If you’re not already a fan of the TV classic in the making, Mad Men, it’s all about the Madison Avenue ad agency world of the early 1960s. There was plenty of drinking, smoking, and carrying on. But, there was plenty of great, and surprisingly timeless, marketing taking place, too.

Most of you probably are not old enough to remember when housewives really did wear shirtwaist dresses to do housework, when color TV was just beginning to take hold, when JFK  had just promised a man on the moon, and when a lot of famous brands were invented or enhanced by the ad agency Mad Men in the title.  That may have been a long time ago, but we can still learn some timeless content marketing truths from one wonderful segment.

In a Mad Men segment about the creation of the Kodak Carousel the roots of content marketing shine through when lead character, Don Draper, makes it clear that building a brand is all about storytelling and engaging the consumer–and not about technology or the company itself.

Way back in the 1960s, Kodak dominated the photography world in ways that seem almost unimaginable today. Their technology was leading edge. How to make it relevant to consumers was the hard part.

The ad agency’s challenge was to launch a new slide projector that enabled customers to load a bunch of slides into a wheel so that they could create a long-running slideshow that ran seamlessly.

Don Draper, the top creative guy, launched his presentation by saying of the still unnamed product, "It’s not a wheel. It’s a carousel." He went on to say, "This device isn’t a space ship. It’s a time machine."

Don then painted a picture of precious family moments captured forever and relived again and again thanks to the wonderful Kodak Carousel "time machine."

What struck me about the Kodak segment was that Don’s approach to marketing a product was essentially timeless. Marketing is still all about telling stories that connect with your customers. Even though we now tell those stories on websites, blogs, and social media, our need to build a bond with the folks who buy our products remains the same.

The best of traditional marketing lives on in today as ‘content marketing.’ To boil it down to basics, here are the timeless marketing commandments that were true for Kodak in 1960 and for all of us today as we focus on delivering content that is relevant and compelling for our customers.

Your job as a content marketer then and now:

• B to B: Make your customers successful
• B to C: Make your customers’ lives better
• 1st understand, then be understood
• Listen, really listen to your customers
• Engage your customers in dialogue
• Encourage word of mouth

Of course, a critically important difference between 1960 and today is the new, affordable, and  powerful tools we can use to pursue all of those content marketing activities. Kodak really understands what content marketing is all about. We might have anticipated that to be true from their eager acceptance of the heartfelt, storytelling approach taken for the launch of the Carousel.

Kodak Has Made the 21st Century Marketing Transition Brilliantly

The Kodak Carousel lives on virtually in an iPhone application that permits all of the capture and sharing of memories that meant so much back in 1960 and still mean so much to us today in 2010.

Kodak understands its customers in 2010 on an emotional level just they did 50 years ago. They now participate enthusiastically in a full range of content marketing activities that revolve around storytelling. And, today, the storytelling comes just as much from customers as it does from Kodak. Here is what they have going online:

• a website that is rich in video and visuals
• multiple blogs
• multiple Facebook pages and games
• a very cool iPhone application
• a presence on Twitter

Content marketing: Important in 1960.  Essential in 2010.   Game changer for small companies.

Today, content is both essential and easy to do. Fortunately, even solopreneurs with micro-resources can be effective content marketers. Content marketing really does level the playing field with with larger–even much larger–competitors.

You may not be able to replicate everything online that Kodak is doing. But you can come pretty darned close. Absolutely every tool they use online is available to you free or inexpensively. In fact, you can’t afford not to implement a content marketing strategy. It’s working for Kodak and it will work for you.

Although our Southwest Florida region comprises mostly small businesses, we are blessed with a surprising number of savvy local experts on content marketing and social media. I was delighted to take part in a recent Collier Business Industry Association (CBIA) Sales and Marketing Council session with just such a group:

• Marc Meyer, Principle at Digital Response Marketing Group
• Jim Cossetta, cofounder of 4what.com
• Paul Mussina, President, Business Technology insight

Attendees from the building industry and related companies struggle with two simultaneous challenges:

• They are suffering from our a especially steep downturn in building that limits both people and dollar resources.
• They need to transform from traditional marketing methods to content marketing and social media.

Fortunately, there is a new generation of affordable tools and techniques that can make that transformation inexpensive—and with a bit of outside help—almost painless.

Here are some practical lessons on content marketing and social media that I’d like to share from the St. Patrick’s Day session.

Top 10 takeaways from my speaker colleagues

1. Social media in general and Twitter in particular are as much about listening as they are about broadcasting. To make this easy, use one of the powerful software tools available. Social media guru, Marc Meyer, suggested TweetDeck as his favorite.
2. Marc noted that you won’t succeed by spending all your time pimping your products and services.  That’s exactly the kind of unwanted spam that content marketers need to avoid.
3. Don’t bother to tweet unless you have something worthwhile to contribute to a set of Twitter followers who share your interests.
4. With Twitter and any social media effort you must allow enough time for results that will slowly build over time. Consistency is critical to your success, as Marc stressed.
5. According to Marc, you are not engaging with content marketing and social media for fun, even though it might be enjoyable. You’re doing it either to make money, to save money or to build equity.
6. "Become a news anchor for your business." That was Jim Cossetta’s advice for thinking about how to use video effectively for content marketing.  In other words, put yourself out front as the most effective spokesperson to explain how your company can benefit its customers by leading them to your site with an introductory video tour.
7. Take advantage of incredibly inexpensive technology like the Sony flip cam to create your own television studio.
8. Consider using video in tandem with your promotional e-mails to create a ‘wow factor.’ He used the example of local contractor, Statewide Painting and their recent email effort which allowed video to tell the story.
9. Make an RFP much less boring by integrating video to demonstrate exactly how you can meet the requirements of the RFP and help your prospect achieve its objectives with your assistance. In effect, you are able to give an in person visual presentation without actually being there.
10. For those of us, who are still using spreadsheets or antiquated content management tools for customer relationship management (CRM), it’s time to step up our game by investing in affordable products that can improve sales results dramatically, according to Paul Messino.

Summing up:

It’s time to implement content marketing and social media as core components in your business strategy. But, there are now plenty of tools and techniques that make it pretty darned easy and inexpensive.

If you were to dig up a five or 10-year-old edition of the Yellow Pages, you would find that in every major category, there are lots of very large ads from companies with huge budgets to spend influencing buying behavior. Back then, it really was important to have some kind of presence in the Yellow Pages because they frequently represented the last stage in purchasing.

Today everything has changed. Buyers go first to the web to do their research about potential purchases. They then either buy directly from the web or take their research results and go to the store or contact the business in order to complete their purchase.  You have only to look at the incredible shrinking Yellow Pages to understand how little influence they have in purchasing behavior today.

That is sad for the Yellow Pages. But it is terrific for small business marketers.

In days past, they would have had to invest thousands of dollars every month year in and year out to be able to compete against large established companies. A tiny Yellow Pages ad could cost several hundred dollars per month. Unfortunately, the impact of that small ad would be minimal compared to that of their giant-sized competitors.

On the Internet Even Small Companies Can Be Major Players

For a capital investment of $5-$10,000 a business of any size can build a credible and compelling website that integrates a blog, an eNewsletter, and social media in order to compete effectively with companies that might be 10 or 100 times their size.

The power of such a web presence is that it can have infinite depth and breath. Although the website of a small business may lack some of the polish and pizzazz of its giant brethren, it can be every bit as successful when it conveys content that is truly relevant and compelling for its ideal target customers. Moreover, we’ve all seen small companies execute more effectively on the internet than their competitors who may have big budgets but less understanding of what works on the web.

Even better, social media tools such as Facebook and Twitter make communicating with your customers and building a base of rabid fans surprisingly easy. Because both of those tools are free, ideas and creativity have the chance to beat out marketing efforts from companies with big budgets but a poor understanding of how to put social media to work for the benefit of their customers.

Bad Economic News. Great Marketing News.

Every small business faces the challenges of a very tough economy. That’s the bad news. But, the good news is that it is never an easier or less expensive to create and conduct an effective marketing program.

You can now go head-to-head with the big guys online–and win.

Guest post from Kathleen Taylor, APR, President of the Southwest Florida chapter of the Florida Public Relations Association offers 4 top takeaways from their January 2010 Social Media Cafe.   Her report from the seminar illustrates that social media is beginning to permeate PR even in a relatively small market such as the Naples/Ft. Myers Fl area.

By Kathleen Taylor, APR

"The wisdom’s in the room. Make a concerted effort to learn from those around you," said Butch Ward from Poynter Institute in St. Petersburg, FL, as he spoke with a crowd of public relations professionals at the January 2010 Social Media Café.  Butch and three fellow experts shared new ways of including social media tactics in our public relations practices.

The Poynter Institute describes itself as “a school dedicated to teaching and inspiring journalists and media leaders.” The Institute’s interest in how PR or “business communication” professionals practice exemplifies the social media requirement  to reach beyond the way we’ve always done things. As Butch reminded the audience, we are all learning together as we explore the new  social media sandbox. Fortunately for all of us, not everything is new and unfamiliar.

In fact, as we expand our minds to embrace new technology and new methods, the best of traditional public relations and marketing principles still apply.  Moreover, even new elements such as business blogging don’t need to be intimidating.

Here are 4 useful tips from the Social Media Café seminar that will make even reluctant marketing professionals comfortable about  jumping on board the social media train before it has left the station:

1. Research, planning, implementation, and evaluation: These fundamentals still apply to social media.

Don’t be tempted by the deceptive simplicity of going social. Some companies jump right in with little or no knowledge of why they want to be there. Don’t abandon the traditional wisdom of defining goals and calculating the plan. Before diving in, consider what you want to talk about and which social media connection can be the most beneficial. Are your customers already participating on this platform? Do you want to build your brand in a different market? Not all Social media sites serve the same purpose, and many are industry-specific. Companies will typically benefit more from a social media venture that fits them strategically. Social media is continuously evolving, and it can serve a multitude of purposes for a company; just don’t let the extent of your reasoning be “because everyone else is doing it.”

2. Blog posts don’t need to be long or fancy to be useful and popular. Just know your subject matter, and give people what they need to know.

Your business blog can provide timely and valuable insights to your customers about your industry, on current events, and on key market trends. Don’t be intimidated because plain and simple writing will work just fine when combined with the authenticity and transparency your customers demand. Your business will benefit from a blog because you give customers reasons to keep coming back. Providing a detailed, updated communications with your audience makes your company  both more approachable and more valuable to customers. Equally important is the fact that regular, relevant blog activity that attracts and keeps a regular following can boost your Google Web site ranking.

3. If a picture is worth a thousand words, a video is worth a million!

Practically from the moment the moving picture was invented, audiences were captivated. In recent years, YouTube has captured our attention with millions of users count on it for news, entertainment and seemingly countless cute kitty home movies (Doubt me? I dare you to search for “cute kitties” on YouTube.). Research by eMarketer shows that there is a HUGE audience watching online video. Now, it’s your turn to put video to work in attracting that vast universe. From promotional videos, how-tos, and testimonials to commercials and interviews with company officials, you’ll find dozens of opportunities to get your customers to pay much more attention to what you have to say (Here are 2 recent posts the may be helpful as you explore the possibilities: 10 Ways to Win with Online Video and 6 Secrets to Making Online Video Work for Small Business )

4. Talk about ethical decision making within a social media context before a crisis presents itself.

Pretending something will never become a problem is a bit like triple-dog daring Murphy’s Law.  Your limited time is better spent considering sticky social media situations in advance than to find yourself in a crisis without a plan.
A case in point: As both professional and personal participation grows in social media networking, there are ethical concerns on both the part of the employee and the company when it comes to social media and the freedom it allows. If unfavorable commentary about your company were broadcast through an employee’s personal site, would his or her job be at risk? Are employees already aware of the expectations? Have a plan. Be proactive and have these conversations about social media ethics with your employees and partners now.

Contributing presenters to the Florida Public Relations Association’s Social Media Café on January 22, 2010 at the Royal Palm Yacht Club in Fort Myers, FL included: Butch Ward of Poynter Institute, Michelle Catin of rbb Public Relations, Chris Griffith of Keller Williams Elite Realty, and Michelle K. Gardner of John Scott Daily Florida Institute of Government at the University of Central Florida. You can read more about the presentations at the blog: http://www.fpraswflchapter.blogspot.com/

More on guest blogger, Kathleen Taylor:

Kathleen Taylor, APR is the president of the Southwest Florida chapter of the Florida Public Relations Association. She currently works as a public relations consultant for a variety of clients ranging from real estate to healthcare. When she’s not penning public relations prose at
her computer, she’s discovered that logging miles in her running shoes provides great cardio and generates great ideas. You can follow Kathleen on Twitter @KatTayls, and learn more about her profession background at http://www.LinkedIn.com/in/taylorkathleen.

Because all of us are smarter than one of us, you will find lots of value in the new e-book, Key Content Marketing Trends and Predictions  for  2010– which even includes my own fearless prediction on content marketing. The genius behind this e-book is Ambal Balakrishnan. She has turned crowd sourcing into an art form.

Ambal has recruited 39 experts and given them an opportunity to display their knowledge. She adds her own value by synthesizing the best of those 39 predictions to come up with her own top 10+1.

Aside from its intrinsic merit, this e-book is a perfect example of content marketing at work. It delivers relevant and valuable content for marketers that illustrates how savvy its creator, Ambal, is about content marketing. Thus, it gives her instant credibility among potential clients.

Here are her top five trend takeaways synthesized from her 39 contributors:

1. Interruptive, "tell-and-sell" marketing is a thing of the past.
2. Don’t follow the crowd.
3. Get visual.
4. Grow more ears.
5. Think about engagement.

There’s plenty of substance behind those brief bullet points, but you’ll have to download the free e-book to access that terrific content. Click on this link to bring your content marketing knowledge up to speed.

Why this e-book represents content marketing at its very best

Key Content Marketing Trends and Predictions  for  2010 has plenty of intrinsic value for marketers. But that’s just the beginning.

What I really love is that Ambal is helping other content marketers with their content marketing. Needless to say, it is in our collective best interests to assist Ambal to promote the heck out of her ebook.

We will happily promote the e-book to our own networks of readers and fans.  Moreover, this e-book is easy to talk about and to explain to fellow marketers—who, in turn, are likely to spread the word. Best of all, she has provided us links to every possible preconfigured tool and image so that we can share it on our websites, our blogs, our eNewsletters or on Twitter. For example, the image I’m using in this blog post comes from a direct link that Ambal provided. She made it very easy for me to help her and to help myself in the process

These critical content marketing components optimize the probability that it will become a pervasive Internet presence within a matter of hours, days or weeks.

That’s pretty smart content marketing.

Social media certainly loomed larger in the past 12 months but interest in content marketing strategy accounted for the majority of the most popular posts.

Here is the Cliff’s Notes bullet point version with more detail and links to the full articles following:

• How To Create the All-Important Elevator Speech For Your Presentations and for Your Content Marketing
• 5 Reasons an eBook Should be a Core Component of Your Content Marketing Strategy
• 5 Twitter Tips to Strengthen Your Content Marketing Strategy
• Want to Attract and Retain Great Customers? Become Their Online Content Concierge!
• Six Steps to a Successful Small Business Content Marketing Strategy
• 6 Reasons Why Your Blog Is Your Most Important Social Media Tool
• Why Being Visual Can Bring Beautiful Business Results
• 6 Reasons to Embrace Social Media Today
• Top 10 Lessons Small Businesses Can Takeaway from Smart Content Marketers
• 6 Secrets to Making Online Video Work for Small Business

A more detailed look at the top 10 with links to each complete article is just below.  Kick back and enjoy.

1. How To Create the All-Important Elevator Speech For Your Presentations and for Your Content Marketing
   It is so hard, but so important to explain what it is that you do and how it will benefit the person to whom you are communicating. Not at length.  But so concisely that it can be communicated in less time than it takes an elevator to go up a few floors. And, so compellingly that your listener will remember and repeat it to others. Click to read more.

2. 5 Reasons an eBook Should be a Core Component of Your Content Marketing Strategy
   Of course, I’m assuming that you already have a website and are probably doing some business blogging.  You may also do a regular eNewsletter to inform your customers and prospects about the great content you have created recently online.  Your next step is to create an e-book that targets your ideal customers. Click here to read more.

3. 5 Twitter Tips to Strengthen Your Content Marketing Strategy
   You may be wondering why something as seemingly simple as Twitter causes so much confusion and consternation among business people.
   Perhaps, it best likened to a tool like a hammer which is simultaneously simple and powerful.  After all, a hammer can be used to put up a basic bookshelf or to build an entire home that will house a family for a lifetime. Click here to read more.

4. Want to Attract and Retain Great Customers? Become Their Online Content Concierge!
   Think of yourself as the ultimate knowledge resource like those concierges serving fine hotels such as the Ritz-Carlton or the Four Seasons—But Available 24/7. Click here to read more.
5. Six Steps to a Successful Small Business Content Marketing Strategy
   How to go from clueless to compelling to transform prospects into buyers
   In 2007, the mention of content marketing brought as many blank stares from small business owners as the mention of a website did 10 years before. In fact, in 1997 when we started our small business magazine in Southwest Florida, few owners had websites, let alone an online marketing strategy.
   In 2009, most small businesses do have websites and the term, ‘content marketing,’ has gone from obscure to fashionable. When I say fashionable, I mean that the usage of the phrase has skyrocketed in the past two years. For example, the number of visitors to our website who arrived because they had done a search for ‘content marketing,’ has increased by a factor of 10. Click here to read more.
6. 6 Reasons Why Your Blog Is Your Most Important Social Media Tool
   It’s much more powerful than those young whippersnappers–Twitter and Facebook
   Thanks to free or inexpensive blogging tools, any individual can be on the same technological footing as the New York Times or Business Week.  That may seem relatively obvious to many of you.  What I think is less obvious is that your blog is every bit as much a social media tool as Twitter, Facebook or MySpace.  In fact, I believe that a blog is the most important social media weapon in your arsenal. Click here to read more.
7. Why Being Visual Can Bring Beautiful Business Results
   Inspiration from ‘Visual Blogger’ Mark Smiciklas of Intersection Marketing
   It’s hard to make things easy. And, it’s even harder to be amusing at the same time.
   But the very best visuals take a complex idea or series of connected ideas and make them instantly understandable. Just the right visuals make those ideas even more memorable when they are funny as well. In the case of the Intersection Marketing blog from Mark Smiciklas, he manages to do both consistently. Click here to read more.
8. 6 Reasons to Embrace Social Media Today
   Social media marketing is a trend, not a fad. But,  most small to medium-sized businesses have yet to participate fully and enthusiastically.
   We have just written about a powerful new research study that paints a picture of how thousands of smart companies are already benefiting from the inclusion of social media.  What’s clear from that research is that when we evaluate social media, we are not talking about the marketing longevity equivalent of the hula hoop or the Lambada.
   Social media marketing is here to stay.  Because you want your organization to be here for the long haul as well, you need to move now.  Not next week. Not next month. But now. Click here to read more.
9. Top 10 Lessons Small Businesses Can Takeaway from Smart Content Marketers
   This week, several client meetings reinforced a vital truth:  Content marketing isn’t an arcane theory taught in expensive graduate schools that only billion dollar companies can use. In fact, great  content marketing is much more about brains than big bucks.
   Those client conversations took me back to lessons learned from more than a dozen case studies we featured in Get Content Get Customers. What came through loud and clear was that content marketing requires discipline, patience, and persistence, but it doesn’t require an enormous budget.  Click here to read more.
10. 6 Secrets to Making Online Video Work for Small Business
    Kathy Saenz of Neighborhood America Shares What It Takes to Make Video an Effective Content Marketing Tool
    Even a micro business can use video effectively to communicate with its customers online.
    But, as we amateur carpenters know, you can wind up with a mess instead of a masterpiece unless you understand how to use a potentially powerful tool well.   In that spirit we’re happy to can share with you six terrific tips for using video successfully from talented Southwest Florida professional, Kathy Saenz. Click here to read more.

Thanks to everyone for their support in 2009!