Rethink Your Content Marketing by Aiming at Billions of Buyers on the Move

For those of us who been around computing since the early days of PCs, the consumer move to mobile devices and away from desktop and even laptop computers is astonishing–and maybe a little terrifying.

Smartphones Soar

First, smartphones such as the Blackberry, Nokia, and iPhone entered the picture. But, as recently as 2007 total smartphone sales were only 122 million. Alex Cocotas of BI Intelligence predicts that annual smartphone sales will hit 1.5 billion units by 2016. That’s 10X growth in less than 10 years.

Tablets Triumph

In the first year of its existence, 1981, the IBM PC sold 100,000 units. Most of those buyers were geeks or leading-edge business users. Apple’s new iPad sold 3 million units in its first weekend and more than 50 million units since the introduction of the first iPad just 2 years ago.

As Tim Bajarin reported in Techland.Time.com in April of 2012:

While the iPod and even the iPhone have been groundbreaking in their own right, it is perhaps Apple’s iPad tablet that may have the most profound impact on the world of personal computing since it is the first computer that is truly portable and easy to carry with you everywhere you go. Yes, the iPhone and smartphones are more portable, but because of their small screens, their computing capabilities are limited. But with their larger screens, the iPad and similar tablets deliver much of the power of a laptop (minus the keyboard) and almost as much flexibility as you can get from bigger portable computers — but in a much smaller package.

IPad users still include geeks and business types but they’re just as likely to include your six-year-old and your grandmother. When I visited our local Apple store, the average customer was a senior citizen who really wanted to learn how to use their iPad effectively. Of course, they all seemed to be carrying iPhones, too. You can bet that their mobile devices will soon–or may already have displaced their PCs.

Social Media Goes Mobile

In research released April 13, 2012, eMarketer predicted a massive shift to mobile devices:

… by 2014, 33.3% of the U.S. population will visit social networking sites using their mobile phones at least once per month. That’s up from 18.7% at the end of 2011. Most of those visits are expected to go to Facebook. In fact, eMarketer estimates that the number of mobile Facebook users in the U.S. will jump from 49.4 million at the end of 2011 to 93.9 million in 2014… In other words, not only will people consume more content via mobile devices in the coming years, but they’ll find much of that content through mobile social networking activities.

IPad and Its Mobile Cousins to the Information Rescue

The iPad, iPhone and their competitive cousins are what we really want from our information devices. They turn on immediately. They’re super responsive. They connect easily to the Internet. They are both powerful and portable. And, perhaps best of all, they don’t rely on a resource hog of an operating system that hangs up when you most need it.

For those of us who do a lot of writing, building complex spreadsheets or other very sophisticated applications, we will probably have to hang on to our desktop or laptop computers. But for many of you and, most importantly, for many of your customers, the use of computing devices is primarily:

• to connect and communicate wherever we are whenever we want
• to consume information via the Internet, including e-mail, news, web-based content
• to get our social media fix
• to consume locally based information from word processing documents, spreadsheets, PDF files, etc.
• to write a e-mail or text messages
• to listen to music, watch videos, watch TV or movies
• to play games
• to research purchases.
• to shop online
• to pick a local retailer so we can buy right now.

We can do all of that with an increasingly rich and robust set of mobile computing devices that include not only the iPad, the Kindle Fire, Android tablets but the iPhone, Blackberry, Android smartphones.

That means that just when you thought it was safe to go back into the content marketing water, you will have to do substantial rethinking. But I think it’s more a matter of adjustment than a dramatic change in your approach to your customers.

How to Take Advantage of This Content Marketing Mobile Inflection Point

You are almost certainly using the Internet as a primary content marketing weapon.  And, it is probably delivering significant a better results than many of your traditional advertising and marketing practices. Now, begin to think slightly differently as your customers go mobile for much of the information they consume.

• Make sure that your website is fully readable on the most important mobile devices which would include the iPhone, the Android, and the iPad. That may mean giving up Flash. At a minimum, it’s critical that any flash on your website takes a secondary rather than a primary role on your home and on your landing pages.
• Consider working with a developer to create an iPhone or an iPad app that will take advantage of the unique capabilities of these two pervasive computing devices.  In particular, think about how the touchscreen might improve your users interaction with your content.
• Get social with Facebook, Twitter or other applications that can reach out to your customers with special offers while they’re on the move and in a buying mood.  
• Provide special offers, coupons, or dedicated discounts that mobile users can bring with them directly on their smart phone or iPad.  Don’t make them print something out if they can to show it to you on their mobile device.

We are at the beginning of a fundamental transformation in the way that we all consume information. Our customers and their computers are on the move as never before.  Just as you may have tried to reach traveling prospects with billboard ads on the highway, now it’s time to make sure that you’re connecting with them on the virtual highway.

The good news is that, unlike driving a Corvette on Route 66, your prospects can slow down to pay attention to what you have to say. Just make sure that the new mobile information you’re providing is still relevant and compelling as all good content marketing must be.

Written by Nick Bilton on the NYT Bits Blog.

Google and Facebook are being left behind in the shift toward mobile, and the amenities available to their employees might offer some explanation for a slow transition.

Google and Facebook, young and successful companies that they are, risk being left behind as technology shifts from PCs and Web browsers to mobile devices.

This month, when Google showcased a new design for Google Plus, the company’s social network, it was as if mobile phones and tablets were still a glimmer in some future inventor’s eye. The made-over Web site was beautifully designed, but the smartphone app and mobile site were completely ignored. During the site’s redesign, a Google spokeswoman told me, “Today, the mobile experience will not change.”

Facebook is also struggling with mobile, as evidenced by its recent $1 billion acquisition of Instagram. Its mobile app, which is sometimes painfully slow, was updated only after the Web site was redesigned for Timeline.

I have a theory on why they both have been slow to capitalize on the shift to mobile.

It’s that working at these companies is like going to work on an all-inclusive cruise ship. The analogy is apt in terms of the luxury — and the isolation.

See on bits.blogs.nytimes.com

USA TODAY–A Social Media Primer For Neophytes-How To Populate Your iPad or Tablet Town Hall.There has been an explosion in social media networks over the past ten years. The younger set gets it, and aggressively uses them.
Via finance.townhall.com

Just When You Hoped Things Might Slow Down, They Speed Up

The smart folks at CMO.com understand the need to make these rapidly changing trends understandable and actionable.

What words come to mind when thinking about the digital marketing landscape? Complicated? A deep morass? Or a land of opportunity?

No doubt, digital marketing has experienced a huge uptick in the number of channels and devices at its disposal, further underscoring the need for marketers to determine the best allocation of their budgets. Shifting priorities and increased competition have not made life any easier.

As I see it the biggest shift is to mobile devices, particulary the iPad.  The iPad is quickly becoming both pervasive and practical for daily business use. That means that content marketers have to change the way they deliver content to our customers. Content must be mobile friendly–and increasingly interactive and actionable.

Here’s the entire Digital Marketing Trends Infographic:

You can read more great stuff and download the full size Infograhic at: CMO.com

Via Scoop.it – Content Marketing Now

From the Hubspot Blog, by Karen Rubin

HubSpot launches a free new tool to help you evaluate and improve the effectiveness of your entire marketing program.

Since 2006, HubSpot’s award-winning free tool, Website Grader, has graded more than 4 million websites. Website Grader has given marketers advice on how to improve many aspects of their websites and encouraged millions to bring their website presence to the next level, all for free.

But now the time has come to replace Website Grader! A lot has changed since 2006, and these days, marketing is about much more than just your website.

Why is Marketing Grader Replacing Website Grader?

In 2012, marketing is about more than just your website. It’s about social, mobile, blogging, email marketing, lead nurturing, and analytics. As a marketer, you need to be aware of how your marketing impacts your entire sales and marketing funnel from the top of the funnel to the middle of the funnel. Marketing Grader does just this by analyzing all aspects of your marketing efforts and letting you know where you’re succeeding and what you need to spend more time improving.

Read more: http://blog.hubspot.com/blog/tabid/6307/bid/29274/HubSpot-Launches-Free-Marketing-Grader-Tool-to-Replace-Website-Grader.aspx#ixzz1hBsjpKyg

Read more: http://blog.hubspot.com/blog/tabid/6307/bid/29274/HubSpot-Launches-Free-Marketing-Grader-Tool-to-Replace-Website-Grader.aspx#ixzz1fnkZP9xW
Via blog.hubspot.com

Sure They’re on the Web, But They’re Also Out and About on the Streets of Naples, Florida

Imagine my surprise when I pulled up behind this small van on a Naples street.

I started to get hungry just looking at the back of the van. This is mobile marketing that quite literally whets my appetite.

First Watch is a small chain of daytime cafes with numerous outlets in the Naples/Fort Myers area and in many other parts of the country. They are famous for great breakfasts and friendly servers. It’s a pleasure to tuck into one of their omelets or other creative egg dishes.

I think they get 3 things just right on the back of this van:

1. Their tagline in bright green letters fully captures the spirit of First Watch—it’s all about fresh food and mostly about big bountiful breakfasts.
2. Their web address, HowDoYouWantYourEggs.com is long, but memorable. Even better, it’s eminently sharable.
3. Their license plate, EGGS4, completes the message and reinforces their devotion to eggs.

I’m pretty sure that an awful lot of Naples drivers wound up going online to HowDoYourWantYourEggs.com and then pretty quickly header over to their nearest First Watch for a sumptuous breakfast.

Mobile marketing works even when its mostly on wheels.

B Squared Marketing Shares Its Wisdom While Making It Short and Sweet

I might be getting carried away. But, I loved this very brief bit of marketing advice when it showed up on my iPhone this afternoon.  I think it proves how brevity can be the soul of content marketing brilliance in a social media milieu.

B Squared is an established SW Florida Advertising that does great work and has won a ton of awards. I knew that, but I hadn’t thought of them for ages until I saw their Facebook post this afternoon.  I was so struck that I had to write something right now.

Advertising Tip of the Week: Want to drive more traffic? Consider condensing a 3 to 4 month advertising budget to just 6 weeks and build a promotion around it.

Six Reasons Why This Makes for Fabulous Content Marketing

1. It is short. Just 24 words and less than the 140 characters allowed by Twitter if you exclude ‘advertising tip the week.’ In fact, it would make a terrific tweet.

2. It is authentic. Clearly, B Squared is offering solid advice without a sneaky ulterior motive. It’s a device you could even act on yourself without outside help.
3. It is creative. They are suggesting something outside the box that might generate fast and measurable results.
4. It is repeatable. Because their advice is so short and so easy to understand, business owners and professionals are likely to share the information and to give credit to B Squared. (Well, it sure worked for me.)
5. It is unique. Although other advertising professionals might have thought of this, I have never seen it suggested before. And, it hints to me that this company might have a lot of other unique ideas worth learning about.
6. It is action-oriented. As a small business advertiser, it would certainly inspire me to take action either on my own–or, best of all, to contact B Squared to talk to them about how they might be able to help me market more effectively.

Not only is this a great example of content marketing, but B Squared also makes great use of Facebook where you can easily share this information inside Facebook or beyond.

My only advice: Shorten these distinct words of wisdom down to 140 characters so that you can tweet them after which they will be pulled into Facebook automatically.

Get Ready to Rethink Your Content Marketing by Aiming at Millions of Buyers on the Move

For those of us who been around computing since the early days of PCs, the consumer move to mobile devices and away from desktop and even laptop computers is astonishing–and maybe a little terrifying.

In the first year of its existence, 1981, the IBM PC sold 100,000 units. Most of those buyers were geeks or leading-edge business users. Apple’s iPad sold 1 million units in less than one month and 2 million units in just two months. IPad users still include geeks and business types but they’re just as likely to include your six-year-old and your grandmother.

These unbelievable sales numbers represent a fundamental transformation in the way a very large segment of the population is consuming information and accessing the Internet. To get some idea of the seismic nature of this shift take a look my favorite highlights from a presentation given by Morgan Stanley at the June 2010 CM Summit in New York City:

Amazing Mobile Computing Facts from Morgan Stanley’s Presentation:

• It took more than 1 year to sell 1 Million iPods but only 28 days to sell 1 Million +iPads
• Billions of mobile apps have been downloaded:
  • 4B iPhone
  • 400MM Android
  • 12MM iPad (in just 6 weeks)
• In 2010 more Smartphones will be sold than either desktop or laptop computers
• In 2012 Smartphones will out sell desktop and laptop computers combined!
• Among Smartphone users as of April 2010,
  • 48% have browsed the web
  • 40% have used social media
  • 30% read the news
• The iPhone represents 55% of mobile page views
• At the end of 2009 twice as much time was spent on social networking as on e-mail
• Thanks to mobile devices, consumers are already doing cloud computing, leaving the enterprise behind
• Since 2008, mobile users have come to expect:
  • always on access with super fast boot time
  • near zero latency access to nearly all information
  • daylong plus battery life and elegant portable devices

Cranky Laptops Cave to Cuddly and Communicative IPads

It happened to me and it’s probably happened to you, too.

Within the past several days, I had to reach out to professionals to bring a six month old laptop back from a near-death experience.  After three hours on the phone with an exceptionally patient and competent HP technician, I was both homicidal and suicidal.

We don’t want that. We want our information and our connectivity right now. We want easy and we want painless.

That’s exactly what’s driving so many millions of  customers to mobile devices of which the iPad may be the perfect prototype. In fact, if I could write and dictate articles easily on the iPad, I would probably have tossed my laptop out the window.

IPad and Its Mobile Cousins to the Rescue

The iPad, or something very much like it, is what we really want from our information devices. It turns on immediately. It’s super responsive. It easily connects to the Internet. It’s both powerful and portable. And, perhaps best of all, it doesn’t rely on a resource hog of an operating system and a bunch of pesky devices that fail when you most need them.

For those of us who do a lot of writing, building complex spreadsheets or other very sophisticated applications, we will probably have to hang on to our desktop or laptop computers. But for many of you and for many of your customers, the use of computing devices is primarily:

• to connect and communicate wherever we are whenever we want
• to consume information via the Internet, including e-mail, news, web-based content
• to get our social media fix
• to consume locally based information from word processing documents, spreadsheets, PDF files, etc.
• to write a short e-mail or text messages
• to listen to music, watch videos, watch TV or movies
• to play games

We can do all of that with an increasingly rich and robust set of mobile computing devices that include not only the iPad but the iPhone, Blackberry, Android devices, and some potentially  terrific tablet computers just over the horizon.

That means that just when you thought it was safe to go back into the content marketing water, you will have to do a bit of rethinking. But I think it’s more a matter of adjustment than a dramatic change in your approach to your customers.

How to Take Advantage of This Content Marketing Mobile Inflection Point

You are almost certainly using the Internet as a primary content marketing weapon.  And, it is probably delivering significant a better results than many of your traditional advertising and marketing practices. Now, begin to think slightly differently as your customers go mobile for much of the information they consume.

• Make sure that your website is fully readable on the most important mobile devices which would include the iPhone, the Android, and the iPad. That may mean giving up Flash. At a minimum, it’s critical that any flash on your website takes a secondary rather than a primary role on your home and on your landing pages.
• Consider working with a developer to create an iPhone or an iPad app that will take advantage of the unique capabilities of these two pervasive computing devices.  In particular, think about how the touchscreen might improve your users interaction with your content.
• Get social with Facebook, Twitter or other applications that can reach out to your customers with special offers while they’re on the move and in a buying mood.  As indicated above, 40% are actively pursuing social media opportunities while on their smart phone or iPad.
• Provide special offers, coupons, or dedicated discounts that mobile users can bring with them directly on their smart phone or iPad.  Don’t make them print something out if they can to show it to you on their mobile device.

We are at the beginning of a fundamental transformation in the way that we all consume information. Our customers and their computers are on the move as never before.  Just as you may have tried to reach traveling prospects with billboard ads on the highway, now it’s time to make sure that you’re connecting with them on the virtual highway.

The good news is that, unlike driving a Corvette on Route 66, your prospects can slow down to pay attention to what you have to say. Just make sure that the new mobile information you’re providing is still relevant and compelling as all good content marketers do.

If you’d like to see the entire Morgan Stanley presentation you can click below:

A Powerful, Portable, Flexible, Connected, Social, and Cool Information and Entertainment Device for the 21st Century

[I have made corrections below on the elements to the original story re Apple Newton. I made the edits because careful reader, Zach Leary, noted my Steve Jobs history was way off and that he had no involvement in the creation or development of the Newton.]

Timing is everything. Too early with too little for too few and you lose. That was the fate of the Apple Newton which might be considered the great grandfather of the iPad.

That won’t be the future of the iPad as it comes to market at just the right time, providing a marvelous new outlet for content marketers to capture the increasingly mobile digital generation that now includes most of us.

The Sad Fate of the Apple Newton in the 1990s. Great idea. Unfortunate timing.

For Apple, the Newton was a tablet pc that was too early to deliver on its lofty promise in the early 90s.  It failed not because the ultimate concept was wrong, but because users weren’t screaming for a mobile device and because the Newton’s capabilities were limited and disappointing to many.  In many respects, the Newton was a remarkable product for its time, but it didn’t deliver enough value to captivate millions of users as its descendents the iPod and iPhone have done.

Apple might have been too early with a tablet but will be will be proven right over time. Steve Jobs killed it off in 1998 when he returned after his multi-year hiatus.  But the tablet concept lived on.

The iPad delivers what the Newton just hinted at . This new device reflects everything Apple has learned about computing and communications as they introduced and continually improved their highly mobile products–from the Newton to the iPod, to the iPhone, and now to the iPad.

The iPad in 2010 is Dressed for Success.  Incredible idea. Terrific timing. Genuine Game Changer.

The new iPad dwarfs the old Newton: It’s colorful, connected, powerful, packed with storage, easy to use, larger, thinner, and just a bit heavier.

The iPad not only delivers solutions for today’s users demand, but is perfectly positioned to dominate for years to come as the standard for tablet computing on the go.

When you introduce a product that matches a confluence of powerful trends, you win.  Here’s why I believe that the iPad is that product:

The iPad: Dominating 2 Critical Trends That Will Drive the Future of Computing

1. Print is giving way to digital content for almost every generation. This seismic shift applies to books…to newspapers…to magazines…to catalogues…to advertising…to direct marketing.  It’s impossible to avoid headlines that shout out the disintegration of traditional print.  Even the best newspapers struggle with print while attempting to make their online products both compelling and profitable.  Costs are up. Subscriptions are down. Staffing has been slashed. Ad revenues have plummeted.
   We are consuming our information digitally and leaving paper behind.  That trend will only accelerate as we find just the right digital solution to meet our information consumption needs.
2. There is another equally powerful tectonic transition– from stationary to mobile. Today we expect to be able to compute and to connect with the world on the run. We also expect to receive the information we want instantly wherever we are. And, since the days of portable cassette players and the Sony Discman, we also want to take our entertainment with us as well.  But, now the definition of entertainment is much broader and includes games, movies, books, and magazines. We want our fun on the run.

In short, we want everything that we have always wanted but we want it on our terms. We are impatient mobile consumers of information and infotainment.

Apple: Seducing Us First with the iPod and the iPhone—Tablet PCs by Any Other Name

Apple has been warming up users with small devices that they adore—the iPod and the iPhone. They have trained us to love their own version of  ‘tablet pc’s’ even though that’s not what they called them. Hundreds of millions of users are now comfortable using Apple touch screens and virtual keyboards even on these super small computers.  That makes them tiny—and unbelievably successful–tablet computers.  The numbers tell the story:

• The iPod. Launched October 2001. 240 million sold by Jan 2010.
• The iPhone. Launched June 2007. 33.75 million sold by Q4 2009.

In spite of  the iPhone/iPod’s miniature form factor, millions of users are using these computing cousins for much more than phones or music devices. They are put them to work:

• to browse the internet
• to read online newspapers and magazines in the browser
• to read books via Kindle iPhone app
• to manage calendar and task info
• to manage finances
• to play games
• to connect with friends/colleagues via email, SMS, Facebook, Twitter, LinkedIn, etc.
• to share pix and videos
• to use a myriad of business and personal applications—2 billion downloaded by Q3 2009.

Soon users will be doing even more, more enjoyably by migrating to the next generation of tablet computers: the IPad.

Let’s Get Large. Bringing the Best of the iPod/iPhone to the iPad

If millions of users are doing so much with such tiny devices, imagine what they will do with a WIFI-enabled, full color, backlit, iPad with a 9.7” screen with 10 hours of reading time.  That’s as large as a small laptop or typical netbook, every bit as powerful, and much more enjoyable to use.

There is a lot to love:

• It’s large but thin–1/2”—and light–1.5 lbs.
• Instant on. No multi-minute Windows warm up wait.
• From the get go, every iPhone application will run unchanged on the iPad
• Users can buy books in full-color from the iBook store which uses the open eBook standard. It will be easy for authors to get their books onto the iPad.
• You can read Kindle books in a nice large size with your Kindle iPhone app.
• You can keep and share all your music, pictures, and videos from your iPod or iPhone.
• You can browse the iTunes store for music, video, and apps.
• You will be able to access customized information products such as the NY Times.
• You can draw and diagram to your heart’s content on a nice, large screen.
• You can easily connect a real keyboard if you want or use a comfortably sized virtual keyboard.
• You have a choice of WIFI only (plenty for many users) or the addition of high-speed 3G internet connectivity.

What’s missing and does it matter?

• No native phone, although you can use Skype or other internet phone software.
• No camera, but you can easily download pix to the iPad from your real camera or camera-enabled smart phone.

I believe that Apple has gotten the iPad just right and that Apple will dominate the heart of an exploding market for tablet computers where every other tablet pretender will be compared for better or for worse to the iPad.

For content marketers who are increasingly focusing on social and mobile media, the iPad offers loads of enticing possibilities to be newly relevant and compelling to a very active group enthusiasts.  Be there or be very square.

Postscript:

Yes, I will be pre-ordering mine on March 12.  And, no, the Newton wasn’t named after me.