Content Marketing Today

This week, several client meetings reinforced a vital truth:  Content marketing isn’t an arcane theory taught in expensive graduate schools that only billion dollar companies can use. In fact, great  content marketing is much more about brains than big bucks.

Those client conversations took me back to lessons learned from more than a dozen case studies we featured in Get Content Get Customers. What came through loud and clear was that content marketing requires discipline, patience, and persistence, but it doesn’t require an enormous budget. 

It’s particularly gratifying to watch so many small businesses and independent professionals putting content marketing to work.  Here in SW Florida, Dean Piccirillo of HBK Sorce Financial, realtor, Chris Griffith, and Simply Cupcakes of Naples are three inspirational examples. With minimal budgets and maximum creativity, they are executing content marketing strategies that deliver tangible results.  And, for the most part, they have bypassed traditional marketing and advertising.

If you haven’t read Get Content Get Customers, you can cut to the content marketing chase here with the following 10 top takeaways from our case studies. They may just inspire you to stop procrastinating and to kick start your content marketing strategy now. 

These takeaways apply to companies of every size, but will bring outsized benefits to small companies when they use marketing brains to outmaneuver marketing brawn.

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Dean Piccirillo Makes a One-Person Blog-powered Website Look like a Major Corporate Presence Online

Building a solid business blog-powered website is challenging for all of us. But it’s even more difficult for anyone who lives in the financial services universe.

Because financial services professionals must adhere to strict compliance regulations, they must be very careful about what they say and how they say it.  Dean Piccirillo a principal in HBK Sorce Financial, LLC, manages to convey relevant and compelling information while maintaining essential compliance.

Even more impressive is the quality of his own site's design which manages to be simultaneously newsy and professional. To build DeanPiccirillo.com, Dean used a WordPress theme called Live Wire that can be significantly customized for the needs of an individual business.  Perhaps most impressive of all is the fact that Dean did almost all the work himself. Although this may be beyond the capabilities of many of us, it shows what a non-technical businessperson can achieve using the power of a tool like WordPress.

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Effective content marketing online drives LifeinBonitaSprings.com to number four on search rankings.

You might think that Realtor.com, Yahoo real estate, the Yellow Pages, either of the two local newspapers or all of the big area real estate companies would trample an individual realtor on Google. But, you’d be wrong.

In fact, when you search for "Bonita Springs real estate" in Google, you pull up a total of 557,000 results. But, standing at an impressive #4 is LifeinBonitaSprings.com. That's the blog powered website of Chris Griffith, a realtor with Downing Frye real estate. It's worth noting that, although Downing Frye is a successful, well-established local realtor, their company website doesn't show up until page 3 of the listings.

Although Chris gets a terrific ranking, does that translate into business for her? You bet it does.

Chris says that she currently gets more than 90% of all of her real estate business directly from the Internet. Just five years ago only half of her business came from the Web.

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A Great Product with a Terrible Name Will Sink. A Great Product with Terrific Name Will Soar.

Think Google. Think Bing. Think Kleenex. Think Nike.  But most of all think carefully before you attach that all-important brand name to your shiny new product.

That’s the essential advice from Caitlin Randolph of BrandBucket.com in this guest post. BrandBucket teaches companies how to build new brands with a bang by choosing just the right name.

6 Keys to Turning a Terrific Idea into a Successful Product by Leveraging Just the Right Brand Name.

For many start ups, naming a new business or product is even harder than coming up with the perfect name for your firstborn child. By the time your idea is ready to become a product you may find yourself in desperate need of a great brand name. But you may also find yourself a bit too close to your baby to give it the perfect brand name.

We know how hard and how important it is to develop that name so let us shine some new light on the naming of your future brand.

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Use the B.E.S.T Plan to Plot Your Content Course

My colleague and co-author, Joe Pulizzi of Junta42 fame, just posted an article that will make it easier for content marketing newcomers to build a solid, workable content strategy.

The shift in mindset to a content-based strategy from a traditional marketing approach requires some pretty heavy lifting.  But, with the B.E.S.T.content strategy, you’ll be able to go from content marketing neophyte to professional with minimum aggravation and maximum effectiveness. There are just four basic components to master as you work on your organization’s marketing transformation.

Here’s how Joe makes the case for the 4 easy pieces of the B.E.S.T. approach:

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Great Advice from Singapore Blogger and Coach Celestine Chua on Kick Starting Your Business

We all tend to go overboard with any important trend. We get so excited about what's brand-new that we forget about the tried and true. So it is with inbound marketing vs. outbound marketing.

Celestine reminds us that outbound marketing done right, particularly in the form of smart public relations can make a measurable and almost immediate positive difference. 

The concept behind inbound marketing is that you engage in a lot of information creation activities that will pull in folks who are interested in what you have to say. Business blogs and participation in social media such as Twitter and Facebook enable you to offer content that prospects volunteer to consume.

Obviously, I believe in that. Witness the existence of Content Marketing Today and the blog post you’re currently reading. But, as Celestine emphasizes, that's only the first part of the equation that should also include smart outbound marketing.

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Influence them with information well before they are ready to buy from you.

I have written before about the many differences between a traditional website and a blog.

Your website typically provides timeless information, while your blog provides timely information. Moreover, your blog becomes more important as you keep adding more and more content that is relevant to your prospective customers.

But a case study about a consulting company, De Novo Strategy, from Bernie Borges' new book, Marketing 2.0, suggested a new nuanced but critical reason for the power of a business blog.  It boils down to the fundamental difference between the purpose of your website and of your blog.

Your website must necessarily be designed so that when your customers are ready to research the purchase of products and services, they will find everything they need to know to make a positive buying decision on your site.

Your blog has the opportunity to reach those prospective customers earlier in the process. The best blogs provide a continuous stream of information about topics, issues, and problems that are specific to a well defined market niche. This would apply equally to content marketing or a segment of the banking industry.

As we begin an initial search for information in a particular niche, we probably have no intention of buying anything from anybody. At that moment in time, we simply want to become better informed in areas that matter to us, either professionally or personally. We are looking for information. We are not looking for a vendor.

A banking market website without a blog--loser. With a blog--winner.

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Content Marketing Pioneer, Tim Berry of Palo Alto Software Tells You How to Build Your Business Before He Charges You a Nickel

In 1994, I read the first edition of Tim Berry's wonderful book, Hurdle: The Book on Business Planning without realizing that it was a perfect example of content marketing. Of course, back then, nobody was calling what he did content marketing. Essentially, Tim's book gave away all of the information you needed to build your own successful business plan. This might seem odd since his real business then and now is selling software that automates the process of building business plans and marketing plans. Why would we want to buy his software after we've read his book? I believe there are two reasons: Read More

Miss Lucy's House of Holidays understands how to segment its customers and deliver targeted messages as part of a consistent content marketing campaign.

Like many small retailers, Miss Lucy's has a limited marketing budget. Unlike many small retailers, they have a very clear understanding of their ideal target customer and know how to conduct carefully segmented e-mail marketing.

Their elegant shop focuses on high-end product lines and unique gifts which are centered around a holiday theme. Throughout the year, and for a wide variety of holidays, they continually redecorate and refocus the design of their store. Among their collections are Swarovski Crystal, Waterford Crystal Crabtree & Evelyn and Christopher Radko.  They complement their retail efforts with exquisite holiday decorating of homes for affluent customers. This side of the business is so popular that they are booked two years ahead.

Since their founding in October 2006, they have experimented with a variety of marketing that included print advertising, TV advertising, radio advertising, direct mail--and most persistently and effectively e-mail marketing. Today, they do almost no traditional marketing.  They have instead focused their efforts on e-mail marketing.

Here's why that works so well for them:

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The Wigglebutt Inn Gets It Just Right With a Remarkably Wonderful Name

You might not know immediately what overnight guests the Wigglebutt Inn is designed to serve. But, if you guessed that they are four-legged and furry, you would be right on the money. In fact, I'll bet that most of you not only guessed what the business does but immediately formed a mental image of a happy dog wagging his tail furiously as soon as you heard the name.

Fortuitously, I learned about this brand-new business just after reading an article by Martin Jelsema in BrandNamingBasics.com about the importance of developing your brand name based on a personality-driven brand story. Martin could well have used as an example the Wigglebutt Inn which will open in September 2009 and provide company lodgings for the day or full multiple night stays for our canine pals.

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