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Category: Success Stories

AC Transit Delivers Meaningful Marketing to Help Current and Future Riders

By Newt Barrett | On March 4, 2010

02040-nextbus_shelter_ad_6 Bus Shelter Ads Offer Can’t Miss Message that Promotes Use of Rider Friendly Technology

AC Transit avoids the "build it and they will come" mistake to which many companies and organizations fall prey. They know that simply offering bus service and implementing technology is just the beginning to motivating Bay Area residents to take the bus regularly.  They also prove that traditional outdoor advertising can still work brilliantly at the right time and place.  This is targeted, visual content marketing at its best.

The San Francisco Bay area boasts excellent public transit systems in the city itself and in surrounding counties. AC Transit is notable not only for a well-run system, but for its effectiveness in marketing the benefits of public transit to its passengers.

AC Transit is the third-largest bus-only transit system in California, serving over 400 square miles of the East Bay.  Every weekday, over 230,000 people ride their fleet of nearly 800 buses.  They run buses on 105 routes with more than 6500 stops.

Even better, they do a great job of marketing all those buses, stops, and routes to current and future passengers.

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B2B Media Burning Bridges to Print While Business Marketers Deliver Outstanding Online Content

By Newt Barrett | On January 29, 2010

millerwelds-1-2010 As Content Marketing Goes from Optional to Obligatory for Business,  Penton Suffers and Miller Electric Shines

Penton’s shift to online only for Welding Design & Fabrication symbolizes the decline of traditional media.  At the same time, Miller Electric shows just how powerful content marketing can be as a replacement for traditional publishing—even when publishers take their acts to the web.

Penton’s print magazine launched in 1959 when Eisenhower was President, Sputnik had just gone into orbit, and most TVs were black and white. After decades of success, the print edition of Welding Design & Fabrication succumbed to fundamental changes in buyer behavior and vanishing ad dollars.  In fact, only an association publication remains in print.

Print pubs are perishing across the B2B landscape as advertisers and readers flee. What’s happening at Penton is happening everywhere. You may regret the demise of B2B print as do I, but you cannot bring it back to life. You can no more expect a return to publishing days gone by than you can to poodle skirts and hula hoops.

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Learn What’s Ahead for Content Marketing in 2010 from 39 experts

By Newt Barrett | On January 21, 2010

clickdocuments 2010 CMT page New Crowd Sourced E-Book Is Also a Brilliant Example of Content Marketing

Because all of us are smarter than one of us, you will find lots of value in the new e-book, Key Content Marketing Trends and Predictions  for  2010-- which even includes my own fearless prediction on content marketing. The genius behind this e-book is Ambal Balakrishnan. She has turned crowd sourcing into an art form.

Ambal has recruited 39 experts and given them an opportunity to display their knowledge. She adds her own value by synthesizing the best of those 39 predictions to come up with her own top 10+1.

Aside from its intrinsic merit, this e-book is a perfect example of content marketing at work. It delivers relevant and valuable content for marketers that illustrates how savvy its creator, Ambal, is about content marketing. Thus, it gives her instant credibility among potential clients.

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Content Marketing Lessons Driven by the Geico Gecko

By Newt Barrett | On January 12, 2010

geico gecko reclining on logo And It's Not Just Content But Mobile Content for the iPhone

The Geico gecko campaign is an excellent example of effective advertising because it integrates humor with a consistent product benefit message. Nonetheless, it suffers from the same limitations that afflict all advertising:

  • It calls out to customers whether or not they want to hear the message. Thus, however amusing, it's still an example of interruption marketing.
  • Because each ad is short, Geico is limited in the amount of information it can convey.
  • There is little intrinsic value to the content of the ads. That is, they don't help Geico customers be more successful or live better lives.
  • However amusing, their constant repetition can become annoying even for big fans of Geico like me.
  • This is strictly one-way communication that does not enable customer interaction.

Now, however, they have added a powerful content marketing component to their marketing mix.

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10 Most Popular Content Marketing Posts of 2009

By Newt Barrett | On December 16, 2009

3D marketing words square  It’s been a very good year for content marketing. In fact, visitors searching our site for the phrase “content marketing” increased by 85% in 2009 over 2008.

Social media certainly loomed larger in the past 12 months but interest in content marketing strategy accounted for the majority of the most popular posts.

Here is the Cliff’s Notes bullet point version with more detail and links to the full articles following:

  • How To Create the All-Important Elevator Speech For Your Presentations and for Your Content Marketing
  • 5 Reasons an eBook Should be a Core Component of Your Content Marketing Strategy
  • 5 Twitter Tips to Strengthen Your Content Marketing Strategy
  • Want to Attract and Retain Great Customers? Become Their Online Content Concierge!
  • Six Steps to a Successful Small Business Content Marketing Strategy
  • 6 Reasons Why Your Blog Is Your Most Important Social Media Tool
  • Why Being Visual Can Bring Beautiful Business Results
  • 6 Reasons to Embrace Social Media Today
  • Top 10 Lessons Small Businesses Can Takeaway from Smart Content Marketers
  • 6 Secrets to Making Online Video Work for Small Business

A more detailed look at the top 10 with links to each complete article is just below.  Kick back and enjoy.

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How to Deliver a Killer Content Marketing Combination

By Newt Barrett | On December 15, 2009

truebridge homepage Integrate your online and in person efforts by learning from Truebridge's work in the banking industry.

Content marketing works by providing your best customers vital information that helps them be more successful or to live better lives. As a stand-alone effort, content marketing is powerful. What's even better is to integrate your online efforts with your team’s one-on-one work with current and future customers.

As with so much of marketing, this is a lot easier to say than to do. In a world of limited resources, generating great content poses challenges, particularly for smaller organizations. Knowing exactly what to say and how to say it rarely comes naturally to the folks who are running small companies.

Within the financial world, marketers have even greater challenges because they must comply with stringent regulations that restrict how and what they communicate to their prospects and customers.

Banks face a related challenge within their branches where they would like to do a lot more cross-selling of services to their current customers. Cross-selling can be difficult because today's customers do not want to be aggressively sold and because branch employees typically lack sophisticated selling skills.

That’s where Truebridge’s unique approach comes into play.

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Is Your Marketing as Smart as a 5th Grader’s?

By Newt Barrett | On December 13, 2009

This Young Neighbor Understands Target Marketing Perfectly

dog sitting mariposa ad

We have just moved into a great new neighborhood with plenty of energetic young kids. While I was out walking our dog, Mia, I was delighted to discover that we have a young marketing-savvy entrepreneur in our midst.  This smart young person has launched a dog sitting service and has figured out how to target that service perfectly to prime prospects.

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Top 10 Lessons Small Businesses Can Takeaway from Smart Content Marketers

By Newt Barrett | On October 23, 2009

Top 10 winner 3d symbol isolated This week, several client meetings reinforced a vital truth:  Content marketing isn’t an arcane theory taught in expensive graduate schools that only billion dollar companies can use. In fact, great  content marketing is much more about brains than big bucks.

Those client conversations took me back to lessons learned from more than a dozen case studies we featured in Get Content Get Customers. What came through loud and clear was that content marketing requires discipline, patience, and persistence, but it doesn’t require an enormous budget. 

It’s particularly gratifying to watch so many small businesses and independent professionals putting content marketing to work.  Here in SW Florida, Dean Piccirillo of HBK Sorce Financial, realtor, Chris Griffith, and Simply Cupcakes of Naples are three inspirational examples. With minimal budgets and maximum creativity, they are executing content marketing strategies that deliver tangible results.  And, for the most part, they have bypassed traditional marketing and advertising.

If you haven’t read Get Content Get Customers, you can cut to the content marketing chase here with the following 10 top takeaways from our case studies. They may just inspire you to stop procrastinating and to kick start your content marketing strategy now. 

These takeaways apply to companies of every size, but will bring outsized benefits to small companies when they use marketing brains to outmaneuver marketing brawn.

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A Financial Pro Charts the Way to a Great Online Business Presence

By Newt Barrett | On October 8, 2009

dean piccirillo website Dean Piccirillo Makes a One-Person Blog-powered Website Look like a Major Corporate Presence Online

Building a solid business blog-powered website is challenging for all of us. But it’s even more difficult for anyone who lives in the financial services universe.

Because financial services professionals must adhere to strict compliance regulations, they must be very careful about what they say and how they say it.  Dean Piccirillo a principal in HBK Sorce Financial, LLC, manages to convey relevant and compelling information while maintaining essential compliance.

Even more impressive is the quality of his own site's design which manages to be simultaneously newsy and professional. To build DeanPiccirillo.com, Dean used a WordPress theme called Live Wire that can be significantly customized for the needs of an individual business.  Perhaps most impressive of all is the fact that Dean did almost all the work himself. Although this may be beyond the capabilities of many of us, it shows what a non-technical businessperson can achieve using the power of a tool like WordPress.

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Location, Location, Location on Google: A Great Real Estate Blog-powered Website Rises to the Top

By Newt Barrett | On October 2, 2009

bonita springs RE search 9-20-09 Effective content marketing online drives LifeinBonitaSprings.com to number four on search rankings.

You might think that Realtor.com, Yahoo real estate, the Yellow Pages, either of the two local newspapers or all of the big area real estate companies would trample an individual realtor on Google. But, you’d be wrong.

In fact, when you search for "Bonita Springs real estate" in Google, you pull up a total of 557,000 results. But, standing at an impressive #4 is LifeinBonitaSprings.com. That's the blog powered website of Chris Griffith, a realtor with Downing Frye real estate. It's worth noting that, although Downing Frye is a successful, well-established local realtor, their company website doesn't show up until page 3 of the listings.

Although Chris gets a terrific ranking, does that translate into business for her? You bet it does.

Chris says that she currently gets more than 90% of all of her real estate business directly from the Internet. Just five years ago only half of her business came from the Web.

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