Content Marketing Today

It's Not Visual. It's Doesn't Get Quickly to the Point. It Doesn't Show How It Can Help.

When much of the web was experimental and Web surfing was still recreational, it might have been okay to have a website that was creative for its own sake--even when it was unclear about its purpose.  Not so today. 

We face three key realities that must shape our thinking about a good versus bad website

• Websites are our most important marketing tool. They will increasingly replace most traditional marketing.  Therefore, you have to get it right.
• Your prospective online buyers are pressed for time and won't waste it trying to figure how they will benefit from what you do. 
• You have just one chance to influence your prospective buyer.  If they are not impressed, they will mosey on down the Internet.

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How To Put the Brakes on Their Five Major Marketing Mistakes

[Please note that I have made a few changes to the initial post based on constructive feedback, particularly to clarify that this is a dealer enewsletter,not a BMW corporate effort ] If you were to imagine an eNewsletter from your local BMW dealer, you would probably expect it to lead off with a picture something like the one to the right. As a BMW owner, you tend to be a certain kind of person.  The folks at BMW have understood your persona well over decades in the United States.  That's why I'm mystified at the June 2009 eNewsletter from Germain BMW of Naples. I love my BMW.  I think Germain BMW is a terrific dealership. But, I hate their eNewsletter. Why? Because it has almost nothing to do with the BMW brand promise: BMW—The Ultimate Driving Machine. Call me crazy but when I get an eNewsletter that has something to do with BMW, I expect that it would deliver on that ‘ultimate driving machine’ brand promise.  Instead here's what the eNewsletter delivers by way of core content after stripping away the header and some dealer specific webpage links: Read More

Their first effort tried to play the cute, sympathy card with an actual card. Now they imply its my fault that I bailed on them and trash the company they wrongly assume got my business. 

I wrote recently that Embarq could have saved a lot of marketing moola by providing great customer service in the first place: The Huge Marketing Reality That EMBARQ Forgot. I, along with a likely heard of horses had already left the Embarq barn so it was too late to whistle us back.  But, did they give up? No, now they are starting to sound irritatingly desperate.

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Check Out These Gigantic Goofs So You Can Avoid Them in 2009

We all love top 10 lists, whether they are of the wonderful or of the woeful variety. We can learn from both. 

In that educational spirit and with thanks to the folks at Fineman PR, who put together this hall of shame, here is the list of really awful public relations gaffs from a year that is happily almost over.

1. AIG All-Expense-Paid Retreats ... Paid By YOU

Mere days after receiving an $85 billion federal bailout package, American International Group Inc. dropped nearly half a million dollars on an executive retreat to the posh St. Regis resort, complete with "spa treatments, banquets and golf outings," according to the Associated Press. Public reaction, as many watched 401(k) and other investments deflate, was heated. Ousted AIG CEO Robert Willumstad condemned the fete as "very inappropriate" when questioned by Congress, and presidential candidate Sen. Barack Obama said participating executives "should be fired" during a debate with Sen. John McCain. AIG compounded the damage when it proceeded with an $86,000 New England hunting retreat. New York Attorney General Andrew Cuomo promptly launched a fraud probe, saying "our message to AIG today is simple: The party is over."

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Avoid the 5 Perilous Print Advertising Mistakes It Commits

"Print Advertising is dead," says a very smart small business owner friend.  Although print advertising may be more endangered than all those ice-loving polar bears some folks worry about, you can still create effective print ads   that prompt customers to take action. 

Unfortunately, this advertisement isn't one of them.

The actual print version of this ad is a half page in an 8 1/2"  by 11" trade publication that is aimed at the book industry.  That's big enough to make a difference if the ad were not so flawed.

This polar bear ad certainly answered one classic and vital advertising objective--the dominant image of the polar bear does grab your attention. That's great. But, in five important respects, the ad fails both in communicating a brand message and in inspiring action.

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Learn from their mistakes so you can score an 'A' on your news communications

You don't have to be a billion dollar bank to send out an effective news release.  But you can learn from their mistakes without having to spend a nickel. 

The folks at HubSpot have created another useful--and free--tool to assess whether your press releases deserve a passing grade within the all important web environment. We had previously written about their awesome website grader.  Click here to read that article.

Unfortunately, Fifth Third Bank scores a dismal 29 out of 100 based on HubSpot's analysis. Their tool evaluates Internet press releases by examining the elements that make it easy to read and respond to the release.

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Our readers flocked to a broad range of content marketing-related issues over the past 12 months. In fact, the breadth of topics surprised me. Here's the Cliff's Notes version of what you can find:

• Unlearn Traditional PR
• Transform website into sales machine
• The Secret to Online Marketing
• Authenticity at Starbucks
• Sexy Headline Secrets from Cosmo
• A Really Bad Website Concept
• 6 Reasons to Publish an eNewsletter
• 5 Reasons to Launch a Blog-powered Website
• 6 Ways to Survive the Recession with Content Marketing
• Is it Time to Abandon Yellow Pages Advertising

Read on for a quick take on the posts that readers like you made made most popular.

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Rare Apple Misstep Sends Weekly News about Music You May Hate

If you are one of the millions of iTunes fans, you appreciate the brilliant work they do in aggregating music creatively.  This includes pre-constructed sets of music from different eras, different artists or different styles in the iTunes store.  In November, it launched the 'Genius Bar' which enables you to create new playlists from your stored music or to discover new tunes that you're likely to love based on a song that you have chosen from your own iTunes collection.

The iTunes folks excel at enabling you to choose,to organize, and to discover all sorts of music that you love.  Of course, you've probably bought quite a few more iTunes selections than you should have thanks to their terrifically targeted musical content. iTunes is brilliant at offering you what you don't even know you want.

That's why I'm astonished at how far off the mark they are with their weekly new music eNewsletter.

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You can learn exactly what you should be doing by avoiding some of these colossal mistakes.

You probably receive a lot of direct mail marketing materials both at work and at home.  Certainly, some of it is terrific and much of it not so terrific.  But, I would be willing to bet that none of it is quite as bad is something I received recently.

It is a postcard sent jointly from a real estate agent and a bank mortgage specialist. To create an effective direct marketing piece, I suggest you do the opposite of each of the marketing missteps listed below:

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Big bucks squandered to insert content free DVD in magazine

You can be sure that an advertising sales rep did a great job convincing the Harding Poorman Group to insert a DVD in the October 2008 issue of Book Business.

While conceding that they do show off their packaging technology, they blew the opportunity to demonstrate to their prospects the kind of rich content that DVD could and should contain.  In other words, it all boils down to a missed content marketing opportunity.  Prospects are likely to say, "I loved your packaging, but you don't show me why I should invest big bucks to put a DVD in a magazine."

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