Content Marketing Today

He thinks a rising Tide lifts all brand advertising, but ignores how content marketing works for P&G on the web.

Jim Spanfeller, Forbes CEO, was quoted in the Media Post Raw blog on why traditional brand advertising will not be displaced by Internet efforts.

“Brand advertising is the most efficient allocation of big marketer dollars...The Internet has not fundamentally altered how consumers respond to advertising.”

Spanfeller chose Proctor & Gamble’s Tide as his example. “There aren’t enough clicks on the planet to move 500 million boxes of tide.” Finally, as the blog framed it, 'he proclaimed hopefully': “The biggest irony that will come from the Internet is it will restore the luster of brand marketing.” 

Clearly, Spanfeller is missing the point.  The real power of the Internet for Procter & Gamble--and for the rest of us--lies in our ability to create compelling content online.

Read More

Why? Because connecting with the media is important but connecting with the public is vital! In the Internet era, this distinction is crucial.

It's easy to confuse the two concepts.  When most of us think of public relations, we think of the PR professionals who are skilled at getting coverage for our organizations in print, on the radio or on TV. Traditionally, that was the most effective way to put our companies and our message in front of the public.  That is no longer true. And, that is why understanding the difference between media relations and public relations becomes even more important.

Read More

Get content. Get customers., the hardcover edition of the new book that Joe Pulizzi and I have written will be coming out on July 1, 2008. Although it runs a full 200 pages, we have been able to extract some important lessons from the companies we examined. The range of organizations that we analyzed extended from huge multibillion dollar public companies to midsize companies with a few hundred employees and even to very small single owner organizations. We know that you will want to run out and buy the book because it is chock-full of content marketing knowledge that you can put to work immediately. But for now, here are the top 10 content marketing lessons we gleaned from some brilliant content marketing practitioners. These represent the themes that we recognized again and again as we examined how organizations are putting content marketing to work. Read More

Like it or not Wikipedia has become the Encyclopaedia Britannica of the 21st century. Although some skeptics complain about its accuracy and although there have been some abuses to this user created encyclopedia, it has proven to be an extremely useful research tool. Whenever I'm looking for explanations of terms, concepts, and technologies so that I can explain them to other people, I go first to Wikipedia. Content marketing is not a term I would normally need to research since I am completely obsessed with it and think about all the time. But, out of curiosity, I look it up periodically on Wikipedia to see if this powerful trend has been acknowledged in the virtual pages of this invaluable online reference source. Sadly, I've always been disappointed. Read More

Is the rest of trade publishing also at death's door?

I am sad to report on my observations of the state of the market because technology publishing and I go back 25 years.  But, it's important to understand what has happened because this market segment represents a microcosm of what is happening to print publishing overall.

I have been around technology publishing long enough to remember the introduction of the IBM PC in August 1981.  Not only did this launch represent the birth of a new era in computing, which created thousands of millionaires in Silicon Valley.  It also created a new generation of publications that were dedicated to personal computers. 

Just two years after the arrival of the IBM PC, I arrived at Ziff Davis to take charge of a recently launched magazine called PC Tech Journal. It was the runt of the litter in a company which featured PC Magazine and PC Week.  We were able to take it from a bimonthly publication to a monthly and to revenues of $8 million per year.  Today, that revenue would look pretty darn good, but back then it was almost a rounding error.  At the time, the joke around Ziff Davis was that PC Magazine had become so large (400 page issues were not unusual) that the company was going to introduce a portable version.  In fact, there was so much advertising that what began as a monthly was soon publishing 24 times per year.

Those days are long gone.  I just received the July 2008 issue of PC Magazine which is positively anorexic. Understanding how it got to this precarious state provides critical lessons on why content marketing has become the essential alternative to traditional advertising for so many companies.

Read More

And the experts like it.  They really, really like it.

Yes, it's true. Get Content. Get Customers. has completed its surprisingly long gestation period.  Joe and I are very proud parents.  We just hope that everyone else thinks our baby is as beautiful as we do.

Actually, we're genuinely encouraged because some very smart marketing and publishing experts have read the prerelease version of the book and they have been pretty complimentary about what we had to say.  This is encouraging, because when you're writing a book, you are totally immersed in the project and in what you are attempting to communicate. So, it is difficult to be objective about your literary bundle of joy.

Here are the mini-reviews that tell us that we are very much on the right track in evangelizing the need to develop and deploy content marketing strategies pervasively. Once again, Joe and I want to express our thanks to each of the marketing experts who invested a significant chunk of their valuable time to read and comment on Get Content. Get Customers.

Read More

You may be surprised at how willing they are to help you.

Despite the troubles many media companies are experiencing, their best publications can still put your advertising message in front of your buyers.  For many small business marketers, traditional advertising should still play a role in an overall content marketing strategy.  But, like many of your peers,you will be devoting more and more financial resources to content marketing in the months and years to come. 

To succeed as a content marketer, you will need to learn fundamental publishing skills in order to communicate effectively with your customers.

Read More

The venerable San Jose Mercury News is about to launch an e-Edition as I learned from a recent e-mail from their marketing folks.  It seems to me that this is a desperate, last-ditch attempt to salvage their brand and their business.

As the Silicon Valley grew with the explosion of PCs and the Internet, this newspaper grew along with it... until recently.  Clearly, it is now suffering from the same malaise as the vast majority of newspapers around the country. 

All over the US advertising and circulation revenues are falling significantly.  With very few exceptions--the Wall Street Journal being the most successful--online versions of daily newspapers have been giving away their content.  They have tried to support their online versions with advertising revenues alone.  This has been problematic because the amount that newspapers can charge for online advertising is a fraction of what they have gotten for print in years past.  Moreover, circulation revenues typically would cover the cost of newspaper production.  This meant that a much higher percentage of advertising revenues could go to the bottom line.

So I understand why The Mercury News is attempting to charge for subscriptions.  But their rationale for changing their model seems to be all about them and not at all about me.

Read More

This is important in the analog universe, but it is vital in the digital universe.

What's the difference between 2-D marketing and 3-D marketing you might ask? Plenty!

Think of all the junk mail you receive at home or at the office.  Tons of envelopes and a few postcards.  Virtually everything but the bills will be tossed--and much of that without anyone looking at the individual pieces. 

But what if you receive a well-designed magazine that clearly matches your interests, even if you haven't requested it?  What's the likelihood that you will spend at least a few minutes leafing through the magazine.  Thus, the 3-D marketer will have made a memorable and positive impact on you and/or your business. The 2-D marketer will wind up in the wastebasket.

Read More

Even if you don't sell directly to C-level executives, you may need to know what they think with regard to critical business issues. 

Specifically, it is always important to understand the extent to which they care about the problems that you are product or service may solve.  The more that they care, the more important it becomes for you to develop a genuine understanding of their beliefs, attitudes, and concerns.

How do you find this out?  You probably will not be able to pick up the phone and call a large sample of CEO's.  A better alternative would be to conduct a projectable research survey that would help guide your content marketing efforts.

Because CEO's reside at a much higher level than most of us, getting them to respond to a survey will involve more than offering them a chance to win an iPod shuffle.  According to Ellen Sills-Levy and Claire Tinker of ESL Insights,interviewed by ClickZ, you will need to take a significantly different approach than you might with a mid-level manager:

Read More