Content Marketing Today

Bus Shelter Ads Offer Can’t Miss Message that Promotes Use of Rider Friendly Technology

AC Transit avoids the "build it and they will come" mistake to which many companies and organizations fall prey. They know that simply offering bus service and implementing technology is just the beginning to motivating Bay Area residents to take the bus regularly.  They also prove that traditional outdoor advertising can still work brilliantly at the right time and place.  This is targeted, visual content marketing at its best.

The San Francisco Bay area boasts excellent public transit systems in the city itself and in surrounding counties. AC Transit is notable not only for a well-run system, but for its effectiveness in marketing the benefits of public transit to its passengers.

AC Transit is the third-largest bus-only transit system in California, serving over 400 square miles of the East Bay.  Every weekday, over 230,000 people ride their fleet of nearly 800 buses.  They run buses on 105 routes with more than 6500 stops.

Even better, they do a great job of marketing all those buses, stops, and routes to current and future passengers.

New Crowd Sourced E-Book Is Also a Brilliant Example of Content Marketing

Because all of us are smarter than one of us, you will find lots of value in the new e-book, Key Content Marketing Trends and Predictions  for  2010-- which even includes my own fearless prediction on content marketing. The genius behind this e-book is Ambal Balakrishnan. She has turned crowd sourcing into an art form.

Ambal has recruited 39 experts and given them an opportunity to display their knowledge. She adds her own value by synthesizing the best of those 39 predictions to come up with her own top 10+1.

Aside from its intrinsic merit, this e-book is a perfect example of content marketing at work. It delivers relevant and valuable content for marketers that illustrates how savvy its creator, Ambal, is about content marketing. Thus, it gives her instant credibility among potential clients.

And It's Not Just Content But Mobile Content for the iPhone

The Geico gecko campaign is an excellent example of effective advertising because it integrates humor with a consistent product benefit message. Nonetheless, it suffers from the same limitations that afflict all advertising:

• It calls out to customers whether or not they want to hear the message. Thus, however amusing, it's still an example of interruption marketing.
• Because each ad is short, Geico is limited in the amount of information it can convey.
• There is little intrinsic value to the content of the ads. That is, they don't help Geico customers be more successful or live better lives.
• However amusing, their constant repetition can become annoying even for big fans of Geico like me.
• This is strictly one-way communication that does not enable customer interaction.

Now, however, they have added a powerful content marketing component to their marketing mix.

Integrate your online and in person efforts by learning from Truebridge's work in the banking industry.

Content marketing works by providing your best customers vital information that helps them be more successful or to live better lives. As a stand-alone effort, content marketing is powerful. What's even better is to integrate your online efforts with your team’s one-on-one work with current and future customers.

As with so much of marketing, this is a lot easier to say than to do. In a world of limited resources, generating great content poses challenges, particularly for smaller organizations. Knowing exactly what to say and how to say it rarely comes naturally to the folks who are running small companies.

Within the financial world, marketers have even greater challenges because they must comply with stringent regulations that restrict how and what they communicate to their prospects and customers.

Banks face a related challenge within their branches where they would like to do a lot more cross-selling of services to their current customers. Cross-selling can be difficult because today's customers do not want to be aggressively sold and because branch employees typically lack sophisticated selling skills.

That’s where Truebridge’s unique approach comes into play.

It’s All About the Power of Deep 3 D Content Over Skinny 2 D Content

What's the difference between 2-D marketing and 3-D marketing you might ask? Plenty!

Think of all the junk mail you receive at home or at the office.  Tons of envelopes and a few postcards.  Virtually everything but the bills will be tossed--and much of that without anyone looking at the individual pieces.  There is no depth to all that stuff.

But what if you receive a well-designed magazine that clearly matches your interests, even if you haven't requested it?  What's the likelihood that you will spend at least a few minutes leafing through the magazine.  Thus, the 3-D marketer will have made a memorable and positive impact on you and/or your business. The 2-D marketer will wind up in the wastebasket.

This week, several client meetings reinforced a vital truth:  Content marketing isn’t an arcane theory taught in expensive graduate schools that only billion dollar companies can use. In fact, great  content marketing is much more about brains than big bucks.

Those client conversations took me back to lessons learned from more than a dozen case studies we featured in Get Content Get Customers. What came through loud and clear was that content marketing requires discipline, patience, and persistence, but it doesn’t require an enormous budget. 

It’s particularly gratifying to watch so many small businesses and independent professionals putting content marketing to work.  Here in SW Florida, Dean Piccirillo of HBK Sorce Financial, realtor, Chris Griffith, and Simply Cupcakes of Naples are three inspirational examples. With minimal budgets and maximum creativity, they are executing content marketing strategies that deliver tangible results.  And, for the most part, they have bypassed traditional marketing and advertising.

If you haven’t read Get Content Get Customers, you can cut to the content marketing chase here with the following 10 top takeaways from our case studies. They may just inspire you to stop procrastinating and to kick start your content marketing strategy now. 

These takeaways apply to companies of every size, but will bring outsized benefits to small companies when they use marketing brains to outmaneuver marketing brawn.

Dean Piccirillo Makes a One-Person Blog-powered Website Look like a Major Corporate Presence Online

Building a solid business blog-powered website is challenging for all of us. But it’s even more difficult for anyone who lives in the financial services universe.

Because financial services professionals must adhere to strict compliance regulations, they must be very careful about what they say and how they say it.  Dean Piccirillo a principal in HBK Sorce Financial, LLC, manages to convey relevant and compelling information while maintaining essential compliance.

Even more impressive is the quality of his own site's design which manages to be simultaneously newsy and professional. To build DeanPiccirillo.com, Dean used a WordPress theme called Live Wire that can be significantly customized for the needs of an individual business.  Perhaps most impressive of all is the fact that Dean did almost all the work himself. Although this may be beyond the capabilities of many of us, it shows what a non-technical businessperson can achieve using the power of a tool like WordPress.

Effective content marketing online drives LifeinBonitaSprings.com to number four on search rankings.

You might think that Realtor.com, Yahoo real estate, the Yellow Pages, either of the two local newspapers or all of the big area real estate companies would trample an individual realtor on Google. But, you’d be wrong.

In fact, when you search for "Bonita Springs real estate" in Google, you pull up a total of 557,000 results. But, standing at an impressive #4 is LifeinBonitaSprings.com. That's the blog powered website of Chris Griffith, a realtor with Downing Frye real estate. It's worth noting that, although Downing Frye is a successful, well-established local realtor, their company website doesn't show up until page 3 of the listings.

Although Chris gets a terrific ranking, does that translate into business for her? You bet it does.

Chris says that she currently gets more than 90% of all of her real estate business directly from the Internet. Just five years ago only half of her business came from the Web.

Great Advice from Singapore Blogger and Coach Celestine Chua on Kick Starting Your Business

We all tend to go overboard with any important trend. We get so excited about what's brand-new that we forget about the tried and true. So it is with inbound marketing vs. outbound marketing.

Celestine reminds us that outbound marketing done right, particularly in the form of smart public relations can make a measurable and almost immediate positive difference. 

The concept behind inbound marketing is that you engage in a lot of information creation activities that will pull in folks who are interested in what you have to say. Business blogs and participation in social media such as Twitter and Facebook enable you to offer content that prospects volunteer to consume.

Obviously, I believe in that. Witness the existence of Content Marketing Today and the blog post you’re currently reading. But, as Celestine emphasizes, that's only the first part of the equation that should also include smart outbound marketing.

Influence them with information well before they are ready to buy from you.

I have written before about the many differences between a traditional website and a blog.

Your website typically provides timeless information, while your blog provides timely information. Moreover, your blog becomes more important as you keep adding more and more content that is relevant to your prospective customers.

But a case study about a consulting company, De Novo Strategy, from Bernie Borges' new book, Marketing 2.0, suggested a new nuanced but critical reason for the power of a business blog.  It boils down to the fundamental difference between the purpose of your website and of your blog.

Your website must necessarily be designed so that when your customers are ready to research the purchase of products and services, they will find everything they need to know to make a positive buying decision on your site.

Your blog has the opportunity to reach those prospective customers earlier in the process. The best blogs provide a continuous stream of information about topics, issues, and problems that are specific to a well defined market niche. This would apply equally to content marketing or a segment of the banking industry.

As we begin an initial search for information in a particular niche, we probably have no intention of buying anything from anybody. At that moment in time, we simply want to become better informed in areas that matter to us, either professionally or personally. We are looking for information. We are not looking for a vendor.

A banking market website without a blog--loser. With a blog--winner.