Content Marketing Today

Yes, you can apply the best of traditional public relations practices to the new world of social media

Guest post from Kathleen Taylor, APR, President of the Southwest Florida chapter of the Florida Public Relations Association offers 4 top takeaways from their January 2010 Social Media Cafe.   Her report from the seminar illustrates that social media is beginning to permeate PR even in a relatively small market such as the Naples/Ft. Myers Fl area.

By Kathleen Taylor, APR

"The wisdom's in the room. Make a concerted effort to learn from those around you," said Butch Ward from Poynter Institute in St. Petersburg, FL, as he spoke with a crowd of public relations professionals at the January 2010 Social Media Café.  Butch and three fellow experts shared new ways of including social media tactics in our public relations practices.

The Poynter Institute describes itself as “a school dedicated to teaching and inspiring journalists and media leaders.” The Institute’s interest in how PR or “business communication” professionals practice exemplifies the social media requirement  to reach beyond the way we’ve always done things. As Butch reminded the audience, we are all learning together as we explore the new  social media sandbox. Fortunately for all of us, not everything is new and unfamiliar.

In fact, as we expand our minds to embrace new technology and new methods, the best of traditional public relations and marketing principles still apply.  Moreover, even new elements such as business blogging don’t need to be intimidating.

Here are 4 useful tips from the Social Media Café seminar that will make even reluctant marketing professionals comfortable about  jumping on board the social media train before it has left the station:

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Stand Out from the Marketing Crowd

Thanks to Lou Bortone, video marketing guru for this guest post

In an over-crowded and hyper-competitive marketplace, video marketing can help you break through the clutter and deliver your message in a powerful and memorable way. Thanks to YouTube, and inexpensive, easy-to-use camera options like webcams, Flip Video cameras and iPhones, online video is now well within the grasp of just about anyone.

However, just because creating video is more accessible than ever, that doesn’t mean we all know how or where to use it. As with any marketing tool, you’ve got to start with your goals for video. Your video marketing objectives may include greater visibility, enhanced credibility or expert status, higher search engine rankings, increased brand awareness or all of the above!

By beginning with the end in mind, you can decide on how best to use your video to achieve your objectives. To give you some ideas for diving in, here are ten great ways to use online video:

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  It’s been a very good year for content marketing. In fact, visitors searching our site for the phrase “content marketing” increased by 85% in 2009 over 2008.

Social media certainly loomed larger in the past 12 months but interest in content marketing strategy accounted for the majority of the most popular posts.

Here is the Cliff’s Notes bullet point version with more detail and links to the full articles following:

• How To Create the All-Important Elevator Speech For Your Presentations and for Your Content Marketing
• 5 Reasons an eBook Should be a Core Component of Your Content Marketing Strategy
• 5 Twitter Tips to Strengthen Your Content Marketing Strategy
• Want to Attract and Retain Great Customers? Become Their Online Content Concierge!
• Six Steps to a Successful Small Business Content Marketing Strategy
• 6 Reasons Why Your Blog Is Your Most Important Social Media Tool
• Why Being Visual Can Bring Beautiful Business Results
• 6 Reasons to Embrace Social Media Today
• Top 10 Lessons Small Businesses Can Takeaway from Smart Content Marketers
• 6 Secrets to Making Online Video Work for Small Business

A more detailed look at the top 10 with links to each complete article is just below.  Kick back and enjoy.

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Kathy Saenz of Neighborhood America Shares What It Takes to Make Video an Effective Content Marketing Tool

Even a micro business can use video effectively to communicate with its customers online. But, as we amateur carpenters know, you can wind up with a mess instead of a masterpiece unless you understand how to use a potentially powerful tool well.   In that spirit we’re happy to can share with you six terrific tips for using video successfully from talented Southwest Florida professional, Kathy Saenz. We recently caught up with Kathy, who is Neighborhood America's corporate communications manager, for a brief interview on the best ways to communicate with video. Kathy's unique background as a university trained former TV producer and reporter taught her what it takes to tell great stories in our short attention span world.  She has been able to help Neighborhood America add  video communications to their core marketing capabilities. When it comes to using video effectively, Kathy and her company really get it.

Here Are Kathy's 6 Secrets to Video Success for Small Business:

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Use Free Google, Yahoo, and Microsoft Directories to Bring Your Business Front and Center on Local Web Searches

(Guest post by WordPress fanatic and small business web consultant Don Campbell)

If your business is an "offline" business with a physical storefront, the most effective way to improve your search rankings in Google is to list your business in the free local business directories from Google, Yahoo and Microsoft. Once you are listed in these directories, you have a chance to get listed in the "Google 10-Pack" - which is an invaluable way to get the word out about your business when people type in search terms in your local area. In fact, if you don't claim your Google Local Business Center profile, in some cases it can be scooped up by others who want to capitalize on the listings! Read More

How I Discovered This Video Offers Another Proof of the Power of Social Media

SW Florida online marketing maven and real estate professional, Chris Griffith, clued me into this cool and compelling video which does a terrific job of dispelling doubts about the power and impact of social media. So, it's only natural to share it on my blog.

But, there’s more. As I was about to simply post the video, I realized that the Facebook alert from Chris was a metaphor for the fast growing impact of social media to connect people, businesses, and concepts.

Here's what I mean:

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Content Marketing Pioneer, Tim Berry of Palo Alto Software Tells You How to Build Your Business Before He Charges You a Nickel

In 1994, I read the first edition of Tim Berry's wonderful book, Hurdle: The Book on Business Planning without realizing that it was a perfect example of content marketing. Of course, back then, nobody was calling what he did content marketing. Essentially, Tim's book gave away all of the information you needed to build your own successful business plan. This might seem odd since his real business then and now is selling software that automates the process of building business plans and marketing plans. Why would we want to buy his software after we've read his book? I believe there are two reasons: Read More

AC Transit's Dedicated Site, ACTForMe.org, Paints a Brilliant and Loving Portrait of the Benefits of Public Transit

AC Transit operates a very sophisticated bus transportation system in the San Francisco Bay area, handling more than 65 million passengers annually in an area covering 364 square miles.  That's pretty impressive. 

But what really impressed me is the fact that they also make excellent use of the web to tell a story that turns taking the bus into the obvious transportation choice.

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When Their Own Commercial Shows How Hard It Is to Get Urgent Answers, You Know They Have a Problem

Imagine a scenario where catastrophe looms unless an immediate solution can be found.  That’s the situation here where an aquarium worker accidentally creates a crack in the wall which quickly expands to disastrous proportions. 

Can the Yellow Pages save the day?

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Out with Seinfeld and Gates and in with a real computer buyer.

There were lots of problems with the short-lived Bill Gates Jerry Seinfeld ad campaign.  In fact, we had a lot of fun trashing it last year.  Fundamentally, they did nothing to address the concerns of Microsoft customers or to solve their problems.  Basically, they featured two wealthy guys engaged in a meaningless dialogue that appeared to be complete self-indulgence on the part of Microsoft and its agency.  Fortunately, that ad campaign was put out of its misery quickly.

Their new campaign couldn't be more authentic or more effective.  The campaign is designed to counter the very effective Apple Mac versus PC commercials which positioned Microsoft as uncool and Apple as hip and happening. I think it works like gangbusters.

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