Content Marketing Today

A Simple Visual Can Enable You to Make a Powerful Case to Your Customers

I’m guessing that I don’t even have to explain the implications of this simple graphic.  It’s that good. 

Somewhat surprisingly I found it toward the end of a wonderful blog post by Chris Garrett, Claiming Your Independence – 5 Years of Business Lessons.  As he describes the essence of the post,

Five years ago I cut loose from my day job and launched myself into the adventure that is working for oneself. That was the start of my journey towards claiming my independence day, and I think there are lessons for you if you want to do something similar to what I have done.

Chris then takes us along on the five-year journey that led him to his current business model. It's great reading, particularly for those of us who have followed similar paths.

Essentially, this chart teaches us instantly what it took him five years to discover: That the reward of product creation relative to effort far exceeds that of either freelance blogging, coaching or consulting.

I loved his article. But, I loved his infographic even more because it shows how powerful the right visual can be.

Geico’s Drill Sergeant Therapist Gets It Just Right. Mayflower Marionette Gets It All Wrong.

Even though they spend plenty of money on television advertising, Geico doesn't need to spend much money at all for this incredibly effective commercial which is one of a series that are similarly effective.

On the other hand, Mayflower has created an elaborate series of giant marionette television commercials which are certainly expensive but almost as certainly ineffective.

Geico Makes a Simple Point and Ties It to a Compelling Story

The commercial begins with an intro asking whether Geico can really save you 15% on automobile insurance and then segues into a little vignette that tells a story that virtually all of us would believe would be intuitively true. The connection is then simply made between the story and the saving of 15% on automobile insurance.

This commercial series is not about some highfalutin branding or image making. Rather, it's about telling a simple story that is not only easy to remember but is also easy to retell. Even better, most of these Geico ads are also pretty darned funny. That makes them even more memorable.

The best content marketing should include compelling stories to which your customers and prospects can relate easily. This may be hard to do. But it does not have to be expensive.

Gulfshore Insurance Shows They Care How the Hottest Issue in a Generation Impacts Their Clients.  Big Bank/Insurance Giant Ignores It.

I think we can all agree that the health insurance reform legislation of 2010 will touch each and every one of us. It will impact both businesses and individuals.

If you are a business owner, it is vital that you understand how it will affect you and your employees.  Why? Because, unless you are a very small business, you will either have to provide healthcare insurance or pay a penalty for failing to do so. You will have to make some tough decisions in the years to come about how to handle your employees' health insurance needs.

Because of the dramatic impact of this legislation, there is an urgent need for comprehensive and understandable information so that business owners can plan intelligently.

This creates a uniquely powerful opportunity to provide relevant and compelling content for your current and prospective customers. You can demonstrate thought leadership at a time when business owners are desperate to find an information source they can trust.

One local agency is doing exactly that.  Gulfshore Insurance in Naples, Florida is doing a superb job of content marketing at the exact moment that the health insurance paradigm shift looms large for everyone in the United States.

[Updated Version]

If any self-described search engine expert tells you that comments like the following actual example will get you SEO-friendly links back to your blog or website, I suggest you neither pay for nor follow their advice:

They Don’t Make It Easy to Buy.  They Make You Want to Run for Your Life.

Danger, danger, Will Robinson!!  Car salesmen approaching!! 

I’m guessing that I didn’t even need an evocative photo for each of you to conjure up your own happy showroom memory.

My own recollection is fresh since I’m considering (ugh!) a new car purchase. At a local car dealer, no less than 5 sales guys tried to foist themselves on me.  I was just one salesperson away from hightailing it out of there.

Car dealers and manufacturers spend a fortune getting you in the showroom door. Imagine if they invested equally in delivering a valuable, in-person content marketing experience.  One can dream.

But, because we can learn from the awful as well as the awesome, here are some content marketing lessons to take away from the typically painful automobile showroom encounter.

Veteran Sailors, Steve and Doris Colgate, Make Sailing Come Alive on the Web

Sailing is a wonderful, exhilarating sport for those who have the training and experience to enjoy the ever-changing interplay of wind and water on a boat driven by its sails.

First, you have to learn how to sail.  Happily, like 100,000+ students before you, you can do just that at Fort Myers-based Offshore Sailing School.  Once, you have learned from their skilled instructors, sailing becomes a lifelong pleasure.

But, you can learn even more from the Offshore Sailing School  folks. You can learn a lot about content marketing online.

Bringing Modern Marketing to a Traditional Business

Steve and Doris have been running a sailing school for more than 40 years, building a successful business with multiple locations and a world-class repetition. Although they have been doing this for a long time,  there is nothing dated or old-fashioned about their approach to content marketing. They are fully engaged online with a website, a YouTube channel, a blog, a Facebook page, and a Twitter account. 

I particularly like what they are doing on their website and on YouTube as examples of how to take a traditional business and bring it successfully into the 21st century content marketing world--with a strong visual approach to everything that they do.

If Your Visitors Have To Search for It, They Won't.

I continue to be surprised by the number of marketing and advertising companies who have websites that hide examples of the great work that they do behind a bunch of content clichés that fail to distinguish them from every other similar company. 

I recently stumbled upon the website of such a company who is missing its primary content marketing opportunity. They have great stuff, but it's really hard to find.

Content marketing is all about providing relevant, compelling, and easily accessible information to your prospective customers.

In this case, what is genuinely relevant and compelling is the work that this agency has done on behalf of of its clients. That  visual content represents potential solutions to the problems that its Web visitors are facing.Unfortunately, the content that counts is lurking behind some same old, same old verbiage.

Another Excellent Infographic Offers Content Marketers a First Baby Step to Findability

Courtesy of PPCBlog.com

If you're in business today, you have to be on the Internet.  But, being there is barely a beginning.

Once you are on the Internet, it's vital that your potential customers can find you and your content by searching on Google and other search engines. That’s what SEO is all about.

Before Fretting about SEO, First Get a Clue About How Google Works from PPCBLOG’s Infographic

Marketing Campaign Trashes Worst Suspected  Big Brokerage Firm Traits

One of the great things about funny advertising campaigns is that they tend to be particularly memorable.

Even better, we’re more likely to talk about them with our friends.  And in the viral age, we can even share commercials via YouTube and other social media. 

Best of all, funny commercials that also embed a simple and compelling message, make it unavoidable for us to remember both the commercial and the message.

In their latest TV advertising campaign, Scottrade invented the character, Chad A. Ridgeway, who represents all of the worst traits we ever experienced or imagined about the folks who tried to get us to invest big bucks with them. 

Chad is slick and just this side of sleazy. He plays racquetball, travels in a limo, and owns his own medium-size yacht. What we know for sure is he managed to get where he is by charging us a lot of money to buy and sell stocks.  But, as we learn from the commercials, all  that easy money and easy living may vanish because of the compelling value offered by Scottrade.

Even in good economic times, you may face tough competition. During our brutal lingering economic slowdown, it really is a jungle out there.

When it comes to making your way safely through that jungle, who better to turn to than the ultimate content marketing warrior, Amazon.com?  After all, they are not only brilliant e-commerce players but they are just about the best at connecting with their customers.

Arguably, Amazon.com changed the rules for all online retailing but is a certainly changed the rules for bookselling. Since Amazon's founding in 1995, the brick-and-mortar Pacific Northwest Booksellers Association has dropped from 365 stores to just 188. Even the venerable Seattle-based Elliott Bay was forced to leave its 40 year location in Pioneer Square or cheaper quarters elsewhere.

Amazon.com leverages the long tail phenomenon of selling zillions of product units all the way from best-sellers to books and other products that would never make it into a brick-and-mortar establishment. they do a brilliant job of logistics and supply-chain management, stacking just what they need, organizing print on demand where appropriate, and enabling overnight delivery for the vast majority of the products they sell.

All of that is exceptional and essential, but I believe they really shine by doing a superb job of connecting with their customers so that those customers want to keep doing business with Amazon.com year in and year out.

In fact, Amazon.com is a superb content marketer.  You probably don't have their size and scale but you can certainly emulate their approach to their customers in the following ways: